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Senior Support Worker

2 months ago


Southampton, Southampton, United Kingdom Solent NHS Trust Full time

About the Role

We are seeking a highly motivated and compassionate Senior Support Worker to join our team at Solent NHS Trust. As a key member of our multidisciplinary team, you will play a vital role in providing high-quality patient care and support to individuals with acquired brain injuries.

Key Responsibilities

  • Actively promote recovery-focussed care with patients, working collaboratively with other healthcare professionals to achieve set goals.
  • Support patients with their rehabilitation and recovery, respecting their individual needs and rights.
  • Facilitate and lead patient-focus groups and activities, promoting social interaction and engagement.
  • Use approved conflict resolution and management of aggression techniques to de-escalate challenging situations.
  • Accurately assess, describe, and record observations on patient progress or change in mental and physical state.
  • Undertake clinical and environmental risk assessments, documenting key risk areas and seeking guidance from senior staff when necessary.
  • Report incidents accurately, objectively, and concisely via our reporting system.
  • Escort patients to other hospitals or care settings as required.
  • Ensure each client receives a high standard of care, privacy, and dignity relating to personal hygiene and appearance.
  • Support senior staff in producing written reports on assessments, interventions, and closure.
  • Attend and contribute to team and client meetings, maintaining accurate and up-to-date records on patient progress.

About Us

Solent NHS Trust is committed to delivering high-quality patient care and services. We are working with other local NHS Trusts to create a new organisation, bringing together community, mental health, and learning disability services from across Hampshire and the Isle of Wight. Our goal is to provide more consistent care, equitable access to services, and a sustainable workforce.

Person Specification

  • GCSE in Maths and English or equivalent.
  • NVQ or healthcare qualification at level 3.
  • Experience in working in a healthcare setting.
  • Experience of working in an environment where clients demonstrate challenging behaviour.
  • Able to undertake and pass Prevention and Management of Violence and Aggression (PMVA) training as required for the role.