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Operations Coordinator

4 weeks ago


Bollington, United Kingdom Adelphi Real World Full time

About Adelphi Real World

Adelphi Real World is a global consultancy in healthcare, collecting and interrogating real-world data to aid the pharmaceutical industry in understanding disease management and treatment. Our purpose statement guides and unifies us: "Through partnerships with our pharma clients, we drive meaningful change in healthcare that improves the lives of patients, families, and society."

Our Values

We strive to live and breathe our values: we are passionate and agile, create a nurturing environment for employee growth, build deep relationships, and strive to be technical experts in our specialisms.

About the Role

We seek a highly organised and professional administrator/executive to join our operations team. The primary purpose is to contribute to the operation of supporting the wider company with fieldwork, suppliers, and translation. You will provide a focus on translations and patient-reported outcomes (PRO) areas of the team. Full training will be provided.

Key Responsibilities

  • Obtain validated versions of PRO tools in each relevant language and format.
  • Support the set-up of internal translation tracking systems for each study in translation and update them as necessary.
  • Prepare files for translation and check and resolve issues within translated links prior to proof-reading.
  • Liaise with teams regarding proof-reader queries and review/query proof-read amends.
  • Troubleshoot within programming software for errors.
  • Liaise with teams across the business to understand licensing needs and ensure appropriate registrations are made.
  • Support the head of department to ensure all PRO tools used within Adelphi Real World are correctly licensed and work with project teams to identify where licenses for Patient Reported Outcomes of PRO tools are needed.
  • Negotiate and agree fees for use and contracts with owners/developers as appropriate.

Requirements

  • At least 2 years working in an office environment.
  • Basic PowerPoint, Excel, Word are essential.
  • Proactive and highly self-motivating approach to work.
  • Problem-solving and forward thinking.
  • A high level of interpersonal skills and working as a team player.
  • Good organisational and time management skills.
  • The ability to multi-task and manage numerous studies.
  • Strong attention to detail.
  • Great communication skills both verbally and in written word.
  • Aligns with ARW Values.
  • To qualify, applicants must be legally authorised to work in the United Kingdom and should not require, now or in the future, sponsorship for employment visa status.

Our Commitment

Omnicom Health Group is committed to hiring and developing exceptional talent. We agree that talent is equally distributed, and we're focused on developing diverse teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together.