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Receptionist
2 months ago
We are seeking a highly skilled and customer-focused Receptionist to join our team at FigFlex Offices. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our clients and building occupants.
Key Responsibilities:- Provide world-class customer service to clients and building occupants
- Manage the reception area, including greeting visitors, handling phone calls, and responding to emails
- Assist with sales and marketing initiatives, including viewings and product knowledge
- Contribute to social media initiatives and represent FigFlex Offices at business events
- Maintain accurate records and files, including client information and administrative tasks
- Work closely with the Centre Manager to drive business growth and meet client expectations
- Excellent communication and interpersonal skills
- Basic knowledge of Microsoft systems (Outlook, Excel, Word)
- Ability to use other computer systems (Technology Within, Qube)
- Positive personality and can-do solution-focused approach to problem-solving
- Relevant experience in a customer-facing role
- Ability to work with little supervision and on own initiative
- Team player and ability to plan, prioritize, and implement workload
- Modern offices
- 25 days holidays, plus Bank Holidays
- Company events
- Healthcare
- Company Sick Pay
- Full training will be provided on product/service knowledge and technical aspects of the role