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Receptionist

2 months ago


Peterborough, Peterborough, United Kingdom FigFlex Offices Full time
Job Title: Receptionist

We are seeking a highly skilled and customer-focused Receptionist to join our team at FigFlex Offices. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our clients and building occupants.

Key Responsibilities:
  • Provide world-class customer service to clients and building occupants
  • Manage the reception area, including greeting visitors, handling phone calls, and responding to emails
  • Assist with sales and marketing initiatives, including viewings and product knowledge
  • Contribute to social media initiatives and represent FigFlex Offices at business events
  • Maintain accurate records and files, including client information and administrative tasks
  • Work closely with the Centre Manager to drive business growth and meet client expectations
Requirements:
  • Excellent communication and interpersonal skills
  • Basic knowledge of Microsoft systems (Outlook, Excel, Word)
  • Ability to use other computer systems (Technology Within, Qube)
  • Positive personality and can-do solution-focused approach to problem-solving
  • Relevant experience in a customer-facing role
  • Ability to work with little supervision and on own initiative
  • Team player and ability to plan, prioritize, and implement workload
Company Benefits:
  • Modern offices
  • 25 days holidays, plus Bank Holidays
  • Company events
  • Healthcare
  • Company Sick Pay
  • Full training will be provided on product/service knowledge and technical aspects of the role