Receptionist
6 months ago
adi Facilities Engineering
Permanent
Peterborough
Competitive
Here at adi Group, our people don’t just engineer award-winning services. They create the solutions to revolutionise and transform our customer’s businesses. We are driven by the enthusiasm, ideas and skills of all our employees, and we encourage each individual to play their part in engineering our future.
We believe that our success as a business is the direct result of our core values, leading to the retention of talented individuals. Whether you work at our flagship head office, at one of our 12 regional offices, or at one of our client residencies, a job at adi Group is fast-paced, promising variety, progression and opportunity.
We are devoted to creating a winning team with a strong work ethic, have a commitment to excellence and above all, a passion for engineering. We are now looking for a Receptionist to join our team and contribute to the companies vison and success.
**The Role**
As a Receptionist, you will act as the front of house for our client site.
**Specifically, you will**:
- Meet and greet site visitors and complete sign in documentation
- Update TV screen and visitors messages on a daily basis
- Answer telephone call, redirect calls and operate PA system
- Carry out post room activities to include incoming and outgoing mail
- Organise shipping requests and documents
- Distribution and service of visitors packs
- Organise meeting and conference rooms booking system and service requirements
- Arrange and display visitor and site communication information boards
- Maintain overseas visitors spreadsheets on a quarterly basis
- Distribution of the stationary orders
- Booking of medical appointments
- Booking and control of company pool vehicles and taxi’s as per site requirements and procedure
- Maintain site calendar and telephone list
- Provide exemplary service to internal and external customers/clients.
**About You**
To join us as a Receptionist, you will need:
- To be familiar with the Staff Guide, Management Philosophy and Leadership Philosophy and live to Company Values.
- Be aware of and understand company policies.
- To take responsibility for your own Personal Development Plan (PDP) and assist in documenting good practice.
- Past experience of a customer service role or receptionist/front of house position.
- Good communication skills
- To be flexible with a broad post of responsibilities
**The Benefits**
- The adi Pit Stop - savings and discounts portal with Reward Gateway
- Healthcare cash plan with BHSF
- Employee assistance programme
- Cycle to work scheme
- Employee referral bonus of £250 for every successful new employee
- Generous holiday allowance
- Celebration days
- Company-wide Christmas party for employees and partners
- Annual employee awards
- Long service awards
- Free workwear
Other organisations may call this role Front of House, Customer Service Post, Reception Admin.
Adi Group is fully committed to the principle of equal opportunity in employment and seeks to ensure that the careers of all employees are determined solely on merit and opportunity and that judgement of employees are free from the effects of bias and prejudice.
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