Centre Manager

4 weeks ago


Northampton, Northamptonshire, United Kingdom IN n OUT Autocentres Full time
About the Role

We are seeking a highly skilled and experienced Centre Manager to join our team at IN n OUT Autocentres. As a Centre Manager, you will be responsible for the overall management and leadership of your centre and team, ensuring exceptional customer service and driving sales targets.

Key Responsibilities:

  • Drive sales targets and operating budgets
  • Ensure quality and consistency of customer service
  • Manage customer complaints efficiently
  • Effectively manage the team and resources to build a strong reputation for our brand
  • Manage stock and ordering requirements
  • Be involved in the development of the Centre, including PR and marketing

Requirements:

  • Minimum 2 years' experience in the automotive industry
  • Previous management experience and a track record of managing customer relations
  • Full driving licence
  • Three years' management experience

About Us

IN n OUT Autocentres is a leading provider of vehicle servicing, MOTs, and repairs with 30 centres nationwide. We pride ourselves on our commitment to customer service and satisfaction, with a 100% customer satisfaction promise and a Which? Trusted Trader status.

Our centres feature high-speed Wi-Fi, free beverages, and comfortable waiting lounges, making us a great place to work. We offer a range of benefits, including a company pension, cycle to work scheme, and employee discount.

Join our team and be part of a dynamic and growing company that values its employees and customers.



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