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Strategic Director
2 months ago
Job Summary
Turner & Townsend is seeking a highly skilled and experienced Strategic Director to lead our Telecoms team. As a key member of our organization, you will be responsible for providing strategic direction, industry expertise, and competent advice to our clients in the Telecoms sector.
Key Responsibilities
- Review contractual requirements applicable to the Cost Centre setting process and systems to ensure compliance with industry legislation.
- Undertake performance health checks against contracted Safety services, advising on status and improvements.
- Evaluate overall performance by analyzing and interpreting data and metrics, identifying trends.
- Monitor and review Client, Shareholder, T&T, and SHEQ Telecoms policies and management systems.
- Advise on and recommend to the senior leadership team the setting of objectives and performance measures to ensure we maintain our base technical knowledge and standards.
- Regularly evaluate the efficacy of business procedures according to organizational objectives and apply improvements in conjunction with Business Unit Leads.
- Support projects and initiatives relating to increasing wellbeing and working arrangements.
- Monitor changes to legislation and best practice/industry guidance that significantly impacts SHEQ Telecoms, disseminate relevant information, and provide advice on the practical application suggesting service enhancements, improvements, or offerings as appropriate.
- Monitor organizational training and development needs to ensure T&T and client contractual requirements are met.
- Work in partnership with senior managers, empowering them to be proactive in meeting their responsibilities and in ensuring continual improvement within their workstreams.
- Establish systems for the measurement, monitoring, analysis, and review of performance.
- Make provisions for the leading and reporting on investigations of serious health and safety incidents, dangerous occurrences, and work-related ill health for the team.
- Regularly evaluate the efficiency of business procedures according to organizational objectives and apply improvements.
- Regularly report on your business unit and maintain a design dashboard that captures all contractual compliance and tracks performance/issues.
- Ensure SLAs are met.
- Evaluate team size against revenue and advise changes required to maintain profitability.
- Provide T&T oversight and general professional leadership to ensure standards are maintained.
- Consider and report on business generation incentives and ideas and help lead on bid development.
- Ensure compliance with 365 with regards to contractual compliance and invoicing.
Requirements
- Excellent organizational and leadership abilities.
- Outstanding communication and people skills.
- Expert knowledge of industry's legal rules and guidelines related to the job function.
- Working knowledge of data analysis and performance/operation metrics.
- Familiarity with MS Office and various business software.