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Housing Operations Manager
2 months ago
Job Summary
The City of Edinburgh Council is seeking a skilled and experienced Housing Supervisor to join our team. As a Housing Supervisor, you will be responsible for overseeing the day-to-day operations of our housing services, ensuring that our residents receive high-quality support and care.
Key Responsibilities
- Manage and coordinate the delivery of housing services, including rent collection, property maintenance, and resident support.
- Develop and implement strategies to improve housing services, including identifying areas for improvement and implementing changes to enhance resident satisfaction.
- Collaborate with other departments, such as social work and community development, to ensure a comprehensive approach to supporting residents.
- Provide guidance and support to staff, including training and development opportunities to enhance their skills and knowledge.
Requirements
- Proven experience in a housing or social care role, with a strong understanding of the needs and challenges faced by residents.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with residents, staff, and external partners.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- Ability to work in a fast-paced environment, with a high level of flexibility and adaptability.
What We Offer
- A competitive salary and benefits package.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A supportive and collaborative work environment, with opportunities to work with a diverse range of colleagues and stakeholders.
Our Behaviours
We are committed to creating a workplace culture that values respect, integrity, and flexibility. As a Housing Supervisor, you will be expected to demonstrate these behaviours in your work, including:
- Respect: treating residents, staff, and external partners with dignity and respect.
- Integrity: acting with honesty, transparency, and accountability in all aspects of your work.
- Flexibility: being adaptable and responsive to changing circumstances, and prioritizing the needs of residents and staff.
