Food and Beverage Operations Manager

7 days ago


Whitstable, Kent, United Kingdom Chestfield Golf Club Full time £35,000 - £40,000
Job Summary

We are seeking an experienced and skilled Food and Beverage Manager to join our team at Chestfield Golf Club. As a key member of our management team, you will be responsible for overseeing and managing all aspects of our food and beverage operations, ensuring exceptional service is delivered to our members and guests.

Key Responsibilities
  • Lead and manage a team of up to 15 staff, including rota management, recruitment, induction, and ongoing training to motivate and develop existing team members.
  • Develop and maintain standard operating procedures, manage stock, and work with suppliers to ensure seamless operations.
  • Provide expertise to members and guests on event planning, room setup, food, and beverage arrangements, audio-visual needs, and other specifics relevant to their needs.
  • Coordinate and communicate with customers regarding event details, manage deposits, and distribute final invoices.
  • Maintain a good working relationship with the local community, vendors, and industry partners.
  • Manage the food and beverage staff, including hiring, scheduling, and training kitchen, serving, and event staff.
  • Place supply orders and work with the head chef on inventory items needed for upcoming events and day-to-day kitchen stock.
  • Improve food quality, bar, and restaurant gross profit.
Requirements
  • Proven experience in a management capacity in a similar role, such as Food and Beverage Manager, Assistant Food and Beverage Manager, or Restaurant Manager.
  • Strong leadership and staff management skills with experience in managing teams of 6 or more staff.
  • Personal Licence Holder (desirable).
  • Full UK Driving Licence.
  • Experience in recruiting and training staff.
  • High standard of personal presentation.
  • Meticulous eye for detail and exceptional planning and organisational skills.
  • Excellent communication, influencing, and interpersonal skills with a confident and outgoing personality.
  • Ability to interact with people at all levels.
  • Passion for delivering exceptional service and being able to deal with feedback in a positive and proactive manner.
  • Ability to multitask and work in a challenging environment.
  • Ability to take initiative and a practical approach to problem-solving.
  • Positive and flexible approach to work.
What We Offer
  • Competitive salary of between £35,000 - £40,000 plus bonus commensurate with experience.
  • 28-days holiday, plus your birthday off.
  • Pension.
  • Free staff meal.
  • Free Parking.
  • Use of the golf course and facilities.
  • Professional memberships.
  • On-going training and support.
  • Performance bonus.


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