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Director of Client Engagement

2 months ago

London, Greater London, United Kingdom Archetype Full time
About the Role

We are seeking a seasoned professional to join our team as a Director of Client Management. As a key member of our Senior Leadership Team, you will be responsible for driving business growth, developing and implementing strategic client accounts, and mentoring a tight-knit Client Management team.

Key Responsibilities
  • Senior Client Counsel: Act as a senior client advocate and advisor, presenting to and advising C-suite client stakeholders.
  • Run Strategic Client Accounts: Manage accounts generating $1M+ in revenue in partnership with the account-side Associate Director and SVP.
  • Grow Client Relationships: Steer long-term growth with clients by developing and implementing growth strategies.
  • Drive Business Growth: Plan, develop, and implement New Business initiatives that align with the broader growth strategy.
  • Mentor and Coach Team: Develop and lead a tight-knit Client Management team under your direction, with a focus on team growth and development.
  • Senior Leadership Team: Be an active member of the Senior Leadership Team, shaping the strategic vision and driving the future direction of the company.
Requirements
  • Proven track record of leading international teams in the creative, brand, and marketing space.
  • Team-leading experience and proven excellence in leadership.
  • Extensive experience in B2B, consulting on brand strategy, and overseeing end-to-end creative production.
  • Exceptional social and interpersonal skills, with a knack for working with strong personalities.
  • Proven track record as a senior client advocate and advisor, with responsibility for client growth.
  • Prior experience working with US and global financial institutions is highly desirable.
  • Extremely flexible and adaptable to what a situation requires.
  • Display the highest levels of patience, self-awareness, work ethic, responsibility, and optimism with a strong sense of purpose that teams gravitate toward.
What We Offer
  • A great compensation package.
  • Matched Pension Contributions under Group Personal Pension Plan - up to 7%.
  • 30x Holiday days.
  • Private Medical Insurance.
  • Group Life Assurance Scheme.
  • Critical Illness Protection.
  • Discounted Private Dental Scheme (employee cost).
  • Cycle to Work Scheme.
  • Discounted Gym Membership.
  • Matched Charity Giving.
  • 2 days Volunteering Days per year.
  • Lifeworks – EAP.