Logistics Operations Manager

7 days ago

Loughborough, United Kingdom JT Recruit Full time
Job Description

**Job Title:** Logistics Operations Manager

**Job Type:** Full-time

**Company:** JT Recruit

**Location:** Loughborough

**Job Description:

Key Responsibilities
  • Develop a comprehensive understanding of day-to-day operational activities and provide senior management support across all departments.
  • Attend monthly senior management team meetings and contribute to strategic decision-making.
  • Oversee the selection, picking, packing, and dispatch of products available 24/7, including managing day service and out-of-hours dispatch operations.
  • Act as the key relationship manager for all courier services, ensuring timely deliveries and addressing any delivery failures or issues.
  • Support the development of packaging materials, identifying and utilizing the most effective, efficient, and cost-effective packaging for products.
  • Work with the managing director to support the development and expansion of logistics services.
  • Develop and maintain strong relationships with suppliers, negotiate pricing, and manage the procurement process to ensure it is effective, efficient, and cost-effective.
  • Continuously evaluate and adjust the stock range of both new and current products to optimize the supply chain.
  • Manage stock items such as consumables, collection kits, stationery, uniforms, and general procurement.
  • Ensure proper stock levels are maintained, oversee the dispatch and return of collection and event kits, and manage the stock management software system for accurate record-keeping.
  • Responsible for equipment register for all equipment, and supporting the management of equipment within your department and other departments.
  • Ensure calibration, servicing, and repairs for critical and non-critical equipment are carried out in a timely manner.
  • Liaise with relevant department managers in respect to the replacement of faulty or damaged equipment to ensure the smooth running of the service.
  • Manage the maintenance and readiness of all charity vehicles and coordinate with the managing director to manage insurance-related matters for these assets.
  • Oversee the maintenance and cleanliness of facilities in Loughborough, ensuring they meet operational standards and requirements.
  • Ensure all operations comply with the principles of good manufacturing practice.
  • Support the quality department in product recall processes, manage temperature monitoring of equipment, and handle non-conformance reviews and audits.
  • Manage the logistics team, including out-of-hours dispatch assistants, ensuring effective scheduling and task allocation.
  • Collaborate with the training department to ensure all team members receive necessary training and that annual reviews are conducted.
  • Support and grow the team of volunteer drivers with support from other key staff.
  • Produce regular reports for the managing director, senior management team, and quality department detailing logistics performance and strategic alignment.
  • Maintain effective communication with key departments such as laboratory, customer service, and quality to enhance service delivery and resolve operational challenges.
  • Participate in an on-call rota for emergency and holiday cover, ensuring the organization can respond swiftly to urgent supply needs.
  • Support other managers and cover essential duties in their absence, demonstrating flexibility and reliability in emergency situations.
Requirements
  • Appropriate managerial/business administration qualification.
  • Certified in logistics, transportation, and distribution (CLTD).
  • Knowledge of good manufacturing practice (GMP).
  • Familiarity with regulatory compliance and quality assurance processes.
  • Experience with procurement and stock management.
  • Proficient in all core aspects of Microsoft Office applications.
  • Proven experience in logistics and supply chain management, preferably in the veterinary or related healthcare sectors.
  • Full UK driving license.
  • Strong leadership and interpersonal skills to effectively manage and motivate a diverse team.
  • Excellent organizational and strategic planning abilities, with a keen eye for detail.
  • Ability to handle high-pressure situations and complex logistical challenges with a solutions-oriented approach.

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