Site Reliability Engineer

2 days ago

Belfast, United Kingdom Symphony Full time

About Symphony

We're a leading financial markets communication network, trusted by over 500 market participants and half a million users. Our technology foundation enables secure and real-time collaboration across the industry.

Our Ambition

We're accelerating beyond secure collaboration to become the standard connective layer for efficient and automated workflows. To achieve this, we need passionate individuals who share our vision.

Role Description:

As a Site Reliability Engineer, you'll work with Agile engineering teams to provide production insight into running and operating software at-scale in a globally distributed, highly available cloud-based system. You'll guide the team to consider scale-out implications and operational support implications of their choices, fostering an ownership mentality in production.

Responsibilities:

  • Gain a deep understanding of our Cloud9 Technologies infrastructure and applications.
  • Manage our global AWS services and infrastructure, assisting in the deployment and roll-out of new features and products.
  • Troubleshoot application and service issues or system outages, clearly communicating status updates with management and engineering teams.
  • Participate in an on-call rotation.
  • Embody the DevOps mentality and philosophy of automating everything.
  • Build and implement CI/CD solutions in an AWS environment with Jenkins/ArgoCD at the center, automating the code delivery pipeline for one-click deployments, rollbacks, and parameterized builds.
  • Work with the development team to cross-pollinate SRE/DevOps processes, ensuring new architectures prioritize operability, stability, and scalability.
  • Serve as a key member of the SRE team, managing the overall system health, performance, and capacity of Cloud9 internal and client-facing systems.

Required Qualifications:

  • Hands-on experience with AWS (e.g., EC2, EKS, Aurora MySQL, S3, DynamoDB, Lambda, etc.).
  • Experience with Containers and Kubernetes.
  • Experience with Infrastructure-as-Code (e.g., Terraform, Ansible).
  • Experience in scripting (e.g., Bash, Python).
  • Experience with logging/monitoring (e.g., DataDog, Splunk).
  • Networking experience.
  • Background in Unix/Linux administration.
  • Effective communication skills and the ability to work in a fast-paced environment.
  • M.S. in Computer Science, Engineering, or a related discipline.
  • Experience with CI/CD with GitHub/Jenkins/ArgoCD.
  • Google Cloud Platform experience.
  • ITIL knowledge.
  • Security knowledge.

Compensation and Benefits:

  • Competitive salary.
  • Bonus Plan.
  • Benefits and Perks vary based on location.

Benefits and Perks:

  • Regional specific competitive benefits.
  • Build your own Benefits (BYOB) perk.
  • Many other fun and exciting benefits and activities.

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