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Senior Site Reliability Engineer

2 months ago


Belfast, United Kingdom Lightspeed Full time

Senior Site Reliability Engineer

We are seeking a Senior Site Reliability Engineer to become a vital part of our Lightspeed team. Lightspeed develops innovative software solutions that empower merchants to enhance their business growth and profitability. In this role, you will collaborate with a team dedicated to addressing key areas such as cloud infrastructure, system reliability, incident response, data management, analytics, cost efficiency, and more. Your contributions will also support our expanding development teams by providing the necessary infrastructure and tools for continued scaling. You will be responsible for constructing and maintaining multi-region infrastructures and networks, ensuring our products operate reliably, efficiently, and securely by implementing and promoting established DevOps methodologies.

Key Responsibilities:

Architect, develop, and sustain resilient infrastructure on Google Cloud Platform (GCP), utilizing cloud-native technologies like GKE, Cloud SQL, BigQuery, and others. Create and oversee CI/CD pipelines to facilitate smooth deployment and release processes using various tools (GitLab, GitHub, Helm, Terraform, etc.). Collaborate closely with development teams to offer tools and methodologies for monitoring software performance in production, defining and tracking reliability metrics (SLI, SLO), and managing error budgets. Design platform solutions and apply software engineering principles to enhance software reliability and expedite delivery. Assist in the incident management process and conduct thorough post-mortem analyses to mitigate future disruptions. Mentor junior SREs and developers, providing insights on best practices in cloud architecture, data handling, and software development. Manage infrastructure modifications through infrastructure as code (IaC) utilizing Terraform. Participate in the on-call rotation. Stay informed about industry trends and emerging technologies, advocating for the integration of new technologies and practices to enhance product quality and team productivity.

Qualifications:

Bachelor's degree in Computer Science, Engineering, or equivalent practical experience. 6+ years of experience in site reliability engineering, systems administration, or software engineering. Proficiency in container orchestration platforms, particularly Kubernetes. Strong knowledge of both relational (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g., MongoDB, Cassandra, Redis). Familiarity with network protocols and IP networking, along with experience in network troubleshooting. Proficient in at least one programming language such as Bash, Python, Go, etc. Proven experience managing large-scale infrastructure in cloud environments like Google Cloud, AWS, or Azure. Experience with monitoring tools (e.g., Prometheus, Grafana, Datadog) and logging solutions (e.g., ELK stack). Strong understanding of security best practices. Excellent problem-solving abilities and the capacity to work under pressure to troubleshoot and resolve complex issues. Exceptional communication skills for effective collaboration with cross-functional teams. A strong desire to learn and embrace new challenges.

Benefits:

Join a talented global team with significant opportunities for career advancement. Flexible working arrangements. Participation in the Lightspeed share scheme (we are all owners). Company pension program. Comprehensive private medical insurance. Health and wellness benefits. Access to mental health online platforms and counseling & coaching services. Paid leave and support for new parents. Language classes & LinkedIn Learning licenses. Volunteer day.