Site Reliability Engineer

3 weeks ago

Belfast, United Kingdom Hayward Hawk Full time
Site Reliability Engineer

Hayward Hawk is seeking a skilled Site Reliability Engineer to join their team. As a key member of the team, you will be responsible for ensuring the reliability and performance of our cloud-based infrastructure.

Responsibilities:
  • Collaborate with the Network Automation Team to develop and deploy infrastructure for a new automation platform.
  • Implement Site Reliability Engineering principles focusing on measurement, reduction of manual tasks, and reliability modeling.
  • Define and monitor metrics to drive data-based decisions aimed at improving availability, reliability, and operational speed.
  • Create, maintain, and refine SLO and SLI baselines for network, system, and application performance.
  • Support go/no-go decision-making processes, validation/verification, and review of current and upcoming products/services.
  • Conduct proactive data analysis and testing to ensure optimal performance of production applications and services.
  • Troubleshoot and resolve business-impacting issues in collaboration with internal stakeholders.
  • Manage escalations, incident responses, root cause analysis, and conduct blameless postmortems.
  • Participate in a 24x7 on-call rotation.
Qualifications:
  • Minimum of 3 years of experience with cloud/web/CDN scale infrastructure.
  • Proficiency in Python and Go; experience with C/C++ is advantageous.
  • In-depth knowledge of Linux systems, network programming, and protocols such as TCP, UDP, DNS, TLS/SSL, and HTTP.
  • Familiarity with BGP and Anycast routing is a plus.
  • Hands-on experience with DevOps practices and tools including Infrastructure as Code (Ansible/Saltstack), CI/CD (Gitlab, Jenkins, Git), and monitoring/visualization tools (Prometheus, Grafana).
  • Exposure to big data technologies like NoSQL/RDBMS, Redis, ElasticSearch, and Kafka.
  • Experience with containerization and container orchestration (Docker, Kubernetes).
  • Skilled in building and analyzing data telemetry, modeling, pipelines, and UI visualization.
  • Proven experience in software development, troubleshooting, and monitoring of large-scale distributed systems.
  • Adherence to software engineering best practices, standards, and the software development life cycle.
  • Knowledgeable about Agile software development methodologies.
  • Strong collaboration, communication, and documentation skills, with a demonstrated ability to work across functional teams.
  • Bachelors or Masters degree in computer science, engineering, or a related technical field, or equivalent experience.

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