Food and Beverage Service Ambassador

5 days ago

Nottingham, Nottingham, United Kingdom The Rank Group Full time

About Us

The Rank Group is a leading gaming and entertainment company with a rich history of innovation and customer excellence. Our mission is to create memorable experiences for our customers, and we're committed to being the UK's most loved casino group.

Job Overview

We're seeking a talented Food and Beverage Host to join our team at the Barracuda. As a key member of our hospitality team, you'll be responsible for creating a warm and welcoming atmosphere for our customers, ensuring they have an exceptional experience from start to finish.

Key Responsibilities

  • Provide exceptional customer service, ensuring customers feel valued and appreciated
  • Presentation of menus and drinks, promoting our food and beverage offerings
  • Upselling and suggesting menu items to enhance the customer experience
  • Working collaboratively with the kitchen and bar teams to ensure seamless service
  • Maintaining a clean and safe environment, adhering to health and safety standards

What We Offer

We'll provide you with comprehensive training and development opportunities to help you succeed in your role. You'll have the chance to work with a talented team, enjoy a competitive salary and benefits package, and be part of a company that's passionate about customer excellence.

Requirements

We're looking for someone with a positive attitude, excellent communication skills, and a passion for delivering exceptional customer service. You'll be a team player, able to work under pressure and maintain a high level of energy and enthusiasm throughout your shift.

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