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Food and Beverage Service Ambassador

2 months ago

Nottingham, Nottingham, United Kingdom The Rank Group Full time

About Us

The Rank Group is a leading gaming and entertainment company with a rich history of innovation and customer excellence. Our mission is to create memorable experiences for our customers, and we're committed to becoming the UK's most loved casino group.

Job Overview

We're seeking a talented Food and Beverage Host to join our team at the Barracuda. As a key member of our hospitality team, you'll be responsible for creating a warm and welcoming atmosphere for our customers. You'll work closely with our chefs and bar staff to deliver exceptional service and ensure that every customer leaves feeling satisfied and eager to return.

Key Responsibilities

  1. Provide exceptional customer service, responding to customer needs and resolving any issues promptly and professionally.
  2. Work closely with our chefs and bar staff to deliver high-quality food and beverage service, ensuring that every customer receives a memorable experience.
  3. Contribute to a positive and inclusive team culture, promoting a culture of customer excellence and teamwork.
  4. Participate in ongoing training and development to enhance your skills and knowledge, ensuring that you're always up-to-date with the latest trends and best practices in the industry.

What We Offer

We're committed to providing a supportive and inclusive work environment that allows our team members to thrive. As a Food and Beverage Host with The Rank Group, you'll enjoy a range of benefits, including:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and inclusive team culture.
  • The chance to work in a dynamic and fast-paced environment.

Requirements

To be successful in this role, you'll need to possess excellent communication and interpersonal skills, as well as a passion for delivering exceptional customer service. You'll also need to be able to work effectively in a team environment and be flexible in your approach to work.

How to Apply

If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we'd love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact information]. We look forward to hearing from you