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Customer Service Representative
2 months ago
Job Summary:
The Business Connection Group is seeking a highly skilled Customer Service Administrator to join our team. As a key member of our office-based team, you will be responsible for delivering exceptional customer service through multiple channels, ensuring that our customers receive the highest level of service.
Key Responsibilities:
- Order Processing: Process and enter customer orders onto our in-house database, prioritizing them to ensure efficient workflow.
- Customer Query Resolution: Advise and investigate customer queries, ensuring exceptional customer experience through communication and service.
Requirements:
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Excellent communication and interpersonal skills.
- Ability to multi-task and work on systems in real-time.
What We Offer:
- A competitive salary of £24,000.
- A company bonus scheme.
- 26 days holiday plus Bank Holidays.
- A buy/sell holiday scheme.
- A contributory pension.
- Life assurance.
- An employee assist scheme.
Working Environment:
Our office environment is modern, open-plan, and has free onsite parking. We are committed to providing a supportive and inclusive work environment that allows our employees to thrive.
