Ecommerce Retail Specialist

3 weeks ago

Epsom, Surrey, United Kingdom TLP Consultancy Full time

{"h1": "Online Retail Specialist", "p": "TLP Consultancy have been working with Toyota (GB) PLC for over 25 years and are a trusted partner. This role will be employed by TLP (secondment to Toyota (GB) PLC)", "ul": [{"li": "Develop the Online Retail channel - including new and used cars for Toyota/Lexus - to continue to drive an exceptional experience for the increasing number of customers that choose online as part of their car purchase process."}, {"li": "Take ownership of in-flight activities to ensure they are successfully brought to market."}, {"li": "Conduct market research, analyse industry trends and identify customer needs to drive development initiatives that address these requirements effectively."}, {"li": "Long range planning, supporting the delivery of a comprehensive roadmap for future Online Retail development."}, {"li": "Develop online retail network training, to drive greater awareness and understanding of the benefits to their businesses. Build relationships across departments and the wider One Toyota family and across the dealership network."}, {"li": "Support development of reporting and integration of data and analysis to anticipate customer needs and future Back End improvements."}], "h2": "Essential Skills and Behaviours", "ul": [{"li": "Inquisitive mindset: always looking to challenge the status quo and bring new ideas to the table."}, {"li": "An interest in all things eCommerce and customer experience."}, {"li": "Confident in communicating with internal and external stakeholders."}, {"li": "A logical thinker with strong analytical skills."}, {"li": "Ability to influence and network at all levels."}, {"li": "Proven capabilities in Project/Product Management"}, {"li": "Proficiency in PowerPoint and Excel"}, {"li": "Minimum of 3 years relevant experience"}, {"li": "Fluent in English, any other European language is a bonus"}]}

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