Overnight Operations Supervisor

4 weeks ago


Walcote Leicestershire, United Kingdom OBM Recruitment Ltd Full time £28,000

Overnight Operations Supervisor - OBM Recruitment Ltd
We are currently seeking a dedicated individual for the role of Overnight Operations Supervisor. Please review the essential qualifications and responsibilities outlined below.

Salary: Competitive remuneration up to £28,000 annually, with additional overtime opportunities.

Working Hours: 40 hours per week.

Employment Type: Permanent, Full-time.

This position presents a unique opportunity to join our esteemed Front Office Team as an Overnight Operations Supervisor. In this role, you will be responsible for managing and overseeing the overnight operations, ensuring the safety and satisfaction of guests in the absence of the Night Manager.

Key Responsibilities:

  • Deliver operational oversight during night shifts, maintaining the high service standards established during daytime hours.
  • Serve as the primary contact for all guests, addressing their needs and fulfilling Duty Management responsibilities.
  • Ensure prompt and effective resolution of guest requests in accordance with established hotel protocols.
  • Collaborate with the Night Manager to facilitate the training and development of team members, fostering a constructive dialogue regarding performance and adherence to company policies. This will involve the creation and implementation of Standard Operating Procedures, conducting individual performance reviews, and ongoing departmental training initiatives.

Please note that this is a full-time position requiring a commitment of 40 hours per week, scheduled over five days, including weekends.

For additional details regarding this opportunity, we encourage you to express your interest.



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