Patient Mobility Transport Assistant

3 weeks ago

Warrington, Warrington, United Kingdom West Midlands Ambulance Service University NHS Foundation Trust Full time

Job Overview

At West Midlands Ambulance Service University NHS Foundation Trust, we are dedicated to fostering an inclusive, supportive, and accessible work environment where all employees can thrive.

Every team member plays a crucial role in ensuring our organization meets the diverse needs of the communities we serve, ultimately contributing to saving lives. We recognize that a workforce reflecting the communities we serve enhances patient care, and we are seeking motivated and passionate individuals from all backgrounds who are committed to making a positive impact on our patients.

We are proud to uphold our commitment to diversity and inclusivity at all levels. As a Disability Confident Leader, we guarantee that all applicants meeting the essential criteria will be invited to participate in the assessment or interview process. If you have a disability or learning difficulty and wish to disclose it, you are encouraged to do so in your application. We also welcome you to reach out to our Recruitment Team for a confidential discussion regarding your needs during the recruitment process.

Our Trust is also proud to support the Armed Forces community and has signed the Step Into Health initiative, welcoming applications from Armed Forces Veterans and Service leavers.

Key Responsibilities

West Midlands Ambulance Service University NHS Foundation Trust is looking to establish a reserve pool of compassionate and dedicated individuals for our Non-Emergency Patient Transport Services. This role involves safely transporting patients with varying mobility needs to and from treatment centers or other designated locations.

The primary responsibilities include:

  1. Conducting necessary vehicle and equipment inspections.
  2. Being flexible to ensure patients are transported in a timely, safe, and respectful manner.
  3. Adhering to Contract Specific Quality Standards to maintain high levels of customer service.
  4. Communicating effectively with the Control Centre through various means.
  5. Transferring patients using appropriate equipment tailored to their individual needs.
  6. Providing necessary care to patients, utilizing available resources.
  7. Ensuring safe and considerate transportation of patients, including both scheduled and unscheduled journeys.
  8. Maintaining accurate records and reports, including Patient Transport Records and Incident Reports.
  9. Keeping vehicles and equipment clean and ready for use.
  10. Participating in required training to uphold standards of care.
  11. Maintaining a valid driving license.
  12. Following corporate policies, operational instructions, and clinical protocols.
  13. Performing additional tasks as required by supervisory staff.

Qualifications

Essential

  • A good standard of general education with a minimum of 3 GCSEs at Grade C or above (or equivalent), including English, or a willingness to pursue a level 2 qualification within the first year of employment.
  • A full clean driving license with no more than 3 penalty points.

Desirable

  • Preference for location choice.

Experience

Essential

  • Experience in a public service or customer care setting.
  • Experience driving various types of vehicles.

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