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Retail Operations Support Specialist

2 months ago

Bristol, Bristol, United Kingdom adamas lux Full time

Job Title: Retail Operations Support Specialist

Location: Bristol, United Kingdom

About the Role: Adamas Lux is seeking a motivated and detail-oriented Retail Operations Support Specialist to enhance our team in Bristol. This position involves assisting with a variety of store functions to ensure seamless daily operations, including customer interaction, inventory oversight, and store upkeep. Your contributions will be vital in fostering a welcoming shopping atmosphere and sustaining an effective retail environment.

Key Responsibilities:

  • Deliver outstanding customer service by addressing customer inquiries, providing assistance, and resolving issues.
  • Support the sales team through effective inventory management, including receiving shipments, unpacking products, and replenishing stock on shelves.
  • Ensure the store's visual appeal by maintaining cleanliness and organization in sales areas, stockrooms, and communal spaces.
  • Assist in the arrangement of product displays, promotional signage, and seasonal setups to improve store aesthetics.
  • Conduct regular inventory assessments and communicate any stock discrepancies or concerns to management.
  • Manage returns, exchanges, and customer questions in a professional manner, adhering to store policies.
  • Utilize the point-of-sale system to accurately process transactions, including cash and card payments.
  • Work collaboratively with colleagues to meet store objectives, including sales goals and operational efficiency.
  • Support the enforcement of health, safety, and store regulations to maintain a secure and compliant workplace.
  • Engage in training sessions and team meetings to stay updated on new products, store policies, and best practices.

Qualifications:

  • High school diploma or equivalent; additional training or certification in retail or operational roles is advantageous.
  • Prior experience in a retail or support capacity is preferred but not mandatory.
  • Strong communication and interpersonal abilities with an emphasis on customer service.
  • Capability to perform effectively in a fast-paced setting and juggle multiple responsibilities.
  • Basic familiarity with point-of-sale systems and cash handling.
  • Excellent organizational skills and attention to detail.
  • Physical capability to lift and maneuver merchandise as necessary.
  • Willingness to work flexible hours, including weekends and evenings.
  • A positive demeanor, enthusiasm for retail, and a dedication to supporting store operations.

What We Offer:

  • Competitive salary and comprehensive benefits package.
  • Extensive training and development opportunities.
  • A supportive and collaborative work culture.
  • Career advancement opportunities within the organization.
  • Employee discounts and additional perks.
  • Health and wellness initiatives.

How to Apply: If you are passionate about retail and eager to contribute to a vibrant team, we invite you to submit your resume along with a brief cover letter outlining your relevant experience and why you would be a great fit for this position.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.