IT Support Specialist

2 days ago


Heathrow, United Kingdom Clear IT Recruitment Limited Full time
IT Engineer/1st Line Support Engineer

Clear IT Recruitment Limited is seeking a motivated Graduate/young professional to join their team as an IT Engineer/1st Line Support Engineer in their Heathrow office.

Key Responsibilities:
  • Manage and support IT equipment and phones for all staff
  • Provide first point of contact and support for all IT issues that arise
  • Ensure IT infrastructure and security across the offices
  • Order and manage inventory control, including IT and phone equipment
  • Install IT workstations via software distribution (PC systems, laptops, operating systems, and company-specific software)
  • Support problems with various Microsoft components
  • Contribute to various IT projects, including company intranet and new system implementation
  • Provide basic level network infrastructure support and management
  • Manage Active Directory, Exchange, Windows 10/11, and Office365, with 3rd line escalation when required
  • Engage in IT supplier-related activities, such as procurement
Requirements:
  • Degree educated (IT or Business with IT modules preferable but not essential)
  • Attention to detail and logical thinking
  • Excellent written and spoken English
  • Interest in project work and ability to effectively prioritize tasks
  • Strong analytical skills and problem-solving abilities
  • Team and service-oriented with a willingness to learn
  • Able to effectively analyze and communicate data and software
  • Successful management of projects within previous role
  • Desirable experience in a similar role and a full driving license

If you have any questions or wish to apply, please do not hesitate to contact Clear IT Recruitment Limited.



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