IT Support Engineer
3 days ago
Clear IT Recruitment Limited is seeking a talented Graduate/young professional to join their team as an IT Engineer/1st line support Engineer in their Heathrow office.
About the Role:
- Manage and support IT equipment and phones for all staff, ensuring seamless operations and minimizing downtime.
- Act as the first point of contact and support for all IT issues that arise, providing timely and effective solutions.
- Oversee IT infrastructure and security across the offices, ensuring compliance with industry standards.
- Manage the ordering and inventory control of IT and phone equipment, ensuring efficient procurement and utilization.
- Install and configure IT workstations via software distribution, including PC systems, laptops, operating systems, and company-specific software.
- Provide support for problems with various Microsoft components, ensuring minimal disruption to business operations.
- Contribute to various IT projects, including company intranet and new system implementation, driving innovation and efficiency.
- Support basic level network infrastructure and management, ensuring stable and secure network operations.
- Manage Active Directory, Exchange, Windows 10/11, and Office365, with 3rd line escalation when required, ensuring seamless integration and support.
- Engage in IT supplier-related activities, such as procurement, to ensure efficient and effective supply chain management.
Requirements:
- Degree educated in IT or Business with IT modules (preferable but not essential).
- Attention to detail and logical thinking.
- Excellent written and spoken English communication skills.
- Interest in project work and ability to effectively prioritize tasks.
- Strong analytical and problem-solving skills, with creativity and initiative.
- Team and service-oriented, with a willingness to learn and adapt.
- Able to effectively analyze and communicate data and software, with successful project management experience.
- Desirable experience in a similar role, with a full driving license.
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