Assistant Manager of Operations
4 weeks ago
Assistant Operations Manager
Regen Solutions
Competitive Salary
Maintenance Services
We are pleased to present an opportunity for an Assistant Operations Manager specializing in Void & Planned Works to become part of our dynamic team at Regen Solutions.
Role Overview:
As the Assistant Operations Manager, you will play a pivotal role in overseeing a team of skilled tradespeople and contractors, ensuring the delivery of exceptional, customer-oriented services.
Key Responsibilities:
- Lead and inspire a team of supervisors to provide outstanding customer service, ensuring high satisfaction levels through effective recruitment, training, and performance management.
- Ensure all operations are conducted safely and responsibly, maintaining cleanliness and minimizing disturbances.
- Meet client performance metrics by ensuring timely and quality completion of maintenance tasks within budget.
- Oversee the scheduling of operatives, contractors, and supervisors to enhance efficiency and productivity.
- Collect and analyze performance data to ensure team targets are achieved.
- Conduct inspections of both planned and void properties, providing comprehensive reports and specifications for internal and external stakeholders.
- Authorize work orders, variations, and invoices within established guidelines.
- Perform pre- and post-void property inspections to ensure quality and value for money.
- Maintain operational ICT systems, ensuring timely updates and accurate recording of work completed.
- Collaborate with material suppliers to enhance productivity and reduce turnaround times for void properties.
- Monitor subcontractor performance to ensure compliance with standards and deadlines.
- Conduct periodic audits of van stock and equipment to ensure operational readiness.
- Implement health and safety protocols, including staff induction and training reviews.
- Work with internal teams to identify and address any operational challenges.
- Utilize communication tools and ICT equipment effectively among staff.
- Engage with the Customer Feedback team to address and resolve customer inquiries in accordance with company policies.
- Identify opportunities for service enhancements and innovations.
- Represent the organization professionally in various meetings and forums.
- Adapt to flexible working patterns to ensure effective service delivery.
- Participate in the standby duty rota as required.
- Uphold governance standards, ensuring operational effectiveness and risk management.
- Contribute to projects aimed at optimizing services for the community and partners.
- Assist in monitoring the financial performance of maintenance streams, ensuring productivity and profitability targets are met.
- Provide operational support across various business areas as needed.
- Embody our core values of teamwork, personal accountability, commercial awareness, and customer focus.
Essential Qualifications and Skills:
- Relevant professional qualifications or equivalent experience.
- Strong understanding of safeguarding issues relevant to the role.
- Successful completion of a DBS check is mandatory.
- Valid driving license and access to a vehicle for site visits.
- Experience managing a diverse team in the maintenance sector.
- Knowledge of health and safety regulations and practices.
- Proven experience in planning and executing maintenance for both void and occupied properties.
- Ability to prepare specifications and manage contractor relationships while controlling costs.
- Proficient in using data to enhance service delivery and productivity.
- Experience in conducting van audits and optimizing stock levels.
- Strong problem-solving skills and ability to manage challenges constructively.
- Familiarity with ICT systems and ability to analyze and report on performance data.
- Support the integration of new technologies and methods to improve service quality.
- Commitment to continuous professional development in the building maintenance field.
- Excellent communication and interpersonal skills with a strong customer service orientation.
-
Operations Manager
4 weeks ago
Loughton, Shropshire, United Kingdom Ember Inns Full timeAt Ember Inns, we understand that an exceptional Operations Manager is vital to our achievements. You will cultivate a business that you can take pride in, assist in developing your team, and exceed objectives. You will be part of a network of establishments that are all dedicated to creating memorable experiences and providing services that keep our patrons...
-
Operations Manager
4 weeks ago
Loughton, Shropshire, United Kingdom Ember Inns Full timeAt Ember Inns, we understand that an exceptional Operations Manager is vital to our achievements. You will cultivate a business that you can take pride in, assist in developing your team, and exceed performance goals. You will be part of a network of establishments that are all dedicated to creating memorable experiences and providing services that keep our...
-
Operations Support Manager
4 weeks ago
Loughton, Shropshire, United Kingdom Regen Solutions Full timeOperations Management AssistantRegen SolutionsCompetitive SalaryMaintenance ServicesThis role presents an excellent opportunity for an Operations Management Assistant to become part of a dynamic team at Regen Solutions. Key Responsibilities:Lead and inspire a team of supervisors to provide outstanding customer service, ensuring high levels of client...
-
Assistant Store Manager
22 hours ago
Loughton, Shropshire, United Kingdom Next Full timeAbout the Role:To be a successful Assistant Store Manager at Next, you will:Support the Store Manager in managing and inspiring your team to achieve sales and operational excellence, and stepping up to cover the store when needed.Create an atmosphere where delivering exceptional customer service, achieving sales targets, and maintaining accurate stock...
-
Assistant Store Manager
20 hours ago
Loughton, Shropshire, United Kingdom Next Full timeAbout the Role:To be a successful Assistant Store Manager at Next, you will:Support the Store Manager in managing and inspiring your team to achieve sales and operational excellence, and stepping up to cover the store when needed.Create an atmosphere where delivering exceptional customer service, achieving sales targets, and maintaining accurate stock...
-
Operations Manager
5 days ago
Loughton, Shropshire, United Kingdom Wickes Building Supplies Limited Full timeAbout the RoleWe are seeking an experienced and dynamic Operations Manager to join our team at Wickes Building Supplies Limited. As a key member of our store management team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our store.Key ResponsibilitiesLead and motivate a team of colleagues to deliver...
-
Operations Manager
4 days ago
Loughton, Shropshire, United Kingdom Wickes Building Supplies Limited Full timeAbout the RoleWe are seeking an experienced and dynamic Operations Manager to join our team at Wickes Building Supplies Limited. As a key member of our store management team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our store.Key ResponsibilitiesLead and motivate a team of colleagues to deliver...
-
Financial Operations Manager
2 days ago
Loughton, Shropshire, United Kingdom AJ Chambers Full timeFinancial Operations Manager - £65,000 - Outstanding Culture - Market Leading Benefits AJ Chambers is excited to announce its partnership with a modern and forward-thinking accounting firm in search of a Financial Operations Manager, a role that has become available after winning new business. The firm is a chartered accounting company that genuinely values...
-
Financial Operations Manager
2 days ago
Loughton, Shropshire, United Kingdom AJ Chambers Full timeFinancial Operations Manager - £65,000 - Outstanding Culture - Market Leading Benefits AJ Chambers is excited to announce its partnership with a modern and forward-thinking accounting firm in search of a Financial Operations Manager, a role that has become available after winning new business. The firm is a chartered accounting company that genuinely values...
-
Estate Operations Manager
4 weeks ago
Loughton, Shropshire, United Kingdom New City College Full timePosition Overview: We are seeking a proactive and dedicated Facilities Manager to oversee and enhance all aspects of facilities management at our educational institution. This role involves both the operational management and strategic development of our estates and facilities services. Key Responsibilities: Manage capital investments related to the physical...
-
Domestic Services Assistant
4 weeks ago
Loughton, Shropshire, United Kingdom University of Essex Full timeDomestic Services Assistant – Loughton CampusEstates and Campus Services require a motivated individual to join a team committed to delivering a quality, customer focused cleaning service at the University's Southend Campus.This is a permanent part-time post, for 15 hours per week, working Monday-Friday 5am - 8.00amDuties of the RoleDuties of the post will...
-
Bistro Operations Manager
2 weeks ago
Loughton, Shropshire, United Kingdom Ember Inns Full time**Build a Thriving Business with Ember Inns**We're seeking an experienced and ambitious individual to join our team as a Bistro General Manager. As a key member of our management team, you'll be responsible for driving business growth, developing your team, and delivering exceptional customer experiences.**Key Responsibilities:**Develop and implement...
-
Bistro Operations Manager
2 weeks ago
Loughton, Shropshire, United Kingdom Ember Inns Full time**Build a Thriving Business with Ember Inns**We're seeking an experienced and ambitious individual to join our team as a Bistro General Manager. As a key member of our management team, you'll be responsible for driving business growth, developing your team, and delivering exceptional customer experiences.**Key Responsibilities:**Develop and implement...
-
Operations and Development Manager
5 days ago
Loughton, Shropshire, United Kingdom New City College Full timeAbout the RoleWe are seeking a highly skilled and experienced Facilities Manager to join our team at New City College. As a key member of our estates and facilities team, you will be responsible for the operational management and strategic development of all estates and facilities-related services at our Epping Campus.Key ResponsibilitiesLead on capital...
-
Operations and Development Manager
6 days ago
Loughton, Shropshire, United Kingdom New City College Full timeAbout the RoleWe are seeking a highly skilled and experienced Facilities Manager to join our team at New City College. As a key member of our estates and facilities team, you will be responsible for the operational management and strategic development of all estates and facilities-related services at our Epping Campus.Key ResponsibilitiesLead on capital...
-
Financial Operations Manager
7 days ago
Loughton, Shropshire, United Kingdom AJ Chambers Full timeJob Title: Accounts ManagerCompany: AJ ChambersLocation: LoughtonJob Type: Full-timeSalary: Up to £65,000Industry: Accounting and FinanceAbout the Role:We are seeking an experienced Accounts Manager to join our client's team in Loughton. As an Accounts Manager, you will be responsible for planning and managing client assignments, ensuring everything runs...
-
Operations Manager
1 day ago
Loughton, Shropshire, United Kingdom Kier Group Full timeAbout the RoleWe are seeking an experienced Operations Manager to join our project team at Kier Group. As an Operations Manager, you will play a key role in supporting our local business unit in delivering projects that benefit and develop local communities.Key ResponsibilitiesHealth, Safety, and Environmental Leadership: Promote and lead a safety-first...
-
Operations Manager
5 days ago
Loughton, Shropshire, United Kingdom Kier Group Full timeAbout the RoleWe are seeking an experienced Operations Manager to join our project team at Kier Group. As an Operations Manager, you will play a key role in supporting our local business unit in delivering projects that benefit and develop local communities.Key ResponsibilitiesHealth, Safety, and Environmental Leadership: Promote and lead a safety-first...
-
Operations Manager
5 days ago
Loughton, Shropshire, United Kingdom Kier Group Full timeAbout the RoleWe are seeking an experienced Operations Manager to join our project team at Kier Group. As an Operations Manager, you will play a key role in supporting our local business unit in delivering projects that benefit and develop local communities.Key ResponsibilitiesHealth, Safety, and Environmental Leadership: Promote and lead a safety-first...
-
Operations Manager
1 day ago
Loughton, Shropshire, United Kingdom Kier Group Full timeAbout the RoleWe are seeking an experienced Operations Manager to join our project team at Kier Group. As an Operations Manager, you will play a key role in supporting our local business unit in delivering projects that benefit and develop local communities.Key ResponsibilitiesHealth, Safety, and Environmental Leadership: Promote and lead a safety-first...
