Sales Coordinator
5 days ago
We are seeking a highly organized and detail-oriented Sales Coordinator to join our team at Bell. As a Sales Coordinator, you will play a critical role in supporting our sales team by ensuring seamless coordination and communication across the business.
Key Responsibilities:- Handle customer inquiries and ensure quotes are submitted accurately and on time via our enterprise resource planning (ERP) system.
- Ensure quotes are on the correct and up-to-date templates while coordinating with relevant departments for timely delivery.
- Work closely with the sales, finance, and operations teams to provide a seamless and coordinated service, ensuring deadlines are met.
- Collate and submit monthly/quarterly framework data returns by maintaining up-to-date and accurate forecasts and records.
- Gather, analyze, and distribute relevant reports and information to the business as required.
- Support with processing ERP data to cover sales team holidays/absences.
- Ensure data within the ERP system is accurate.
- Work closely with the sales team to address client requirements.
- Learn and understand existing and new client portals to support when necessary.
- Manage and coordinate the central sales email address for Paint My Home, working closely with the Scotland administration team.
- Make contact with Paint My Home customers who have inquired with us via our website/email and manage communication to provide answers, updates, and maintain a high level of customer service.
- Log opportunities for Paint My Home and send to the Contracts Manager for survey.
- Eagerness to learn and develop skills.
- Good organizational and time management skills to manage multiple tasks, stay organized, and ensure no detail is overlooked.
- Good PC skills and comfort using Microsoft Office and Dynamics 365.
- Professional manner both over the phone and face-to-face.
- A confident communicator, both written and verbal, with the ability to build strong relationships with customers and colleagues.
- Ability to multi-task and prioritize workload.
- Discretion and confidentiality.
- Proactive, efficient, and self-motivated.
- Able to adapt to new situations and tasks.
- Strong proofreading skills.
- Proactive and ready to use initiative.
- Enjoy working in a team and willing to lend a hand when needed.
- Competitive salary based on skillset and experience.
- 31 holidays including public holidays, increasing with length of service.
- Opportunity to earn a bonus.
- Cycle to Work scheme.
- One flu jab per year.
- Paid maternity and paid paternity leave.
- Employee Assistance Programme.
- Life Assurance cover.
- Pension contributions.
- Access to cancer care specialists for employees impacted directly or indirectly by cancer.
- Refer a Friend Bonus Scheme.
- Long Service Awards.
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Sales Coordinator
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