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Duty Manager

2 months ago

Keswick, Cumbria, United Kingdom whitbread Full time

Job Summary:

We are seeking a highly skilled and experienced Duty Manager to join our team at Premier Inn Keswick. As a Duty Manager, you will be responsible for managing a winning partnership between our leadership and housekeeping teams to ensure a welcoming, safe, and brilliant hotel experience for our guests.

Key Responsibilities:

  • Manage daily hotel operations, including front desk, housekeeping, and maintenance.
  • Develop and implement strategies to improve guest satisfaction and loyalty.
  • Lead and motivate a team of staff to deliver exceptional customer service.
  • Monitor and control hotel expenses, including labor costs, inventory, and supplies.
  • Collaborate with other departments to ensure seamless operations and excellent guest experience.

Requirements:

  • Proven experience in a similar role, preferably in the hospitality industry.
  • Excellent leadership and communication skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong analytical and problem-solving skills.
  • Knowledge of hotel operations and management principles.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Access to training and development programs.
  • A comprehensive pension scheme and save-as-you-earn scheme.

Why Choose Whitbread:

  • We are a leading hospitality company with a strong reputation for excellence.
  • We offer a range of benefits and perks, including a Whitbread Benefits card.
  • We are committed to diversity and inclusion, and welcome applications from under-represented groups.
  • We offer flexible working arrangements and support for work-life balance.