Duty Manager

4 weeks ago


Keswick, Cumbria, United Kingdom whitbread Full time

We're seeking a skilled Duty Manager to lead our team at Premier Inn Keswick. As a key member of our hospitality team, you'll be responsible for ensuring exceptional guest experiences and maintaining the highest standards of service.

Key Responsibilities:

  • Manage a winning partnership between our leadership and housekeeping teams to deliver a welcoming, safe, and brilliant hotel experience.
  • Develop and implement strategies to drive customer satisfaction and loyalty.
  • Lead by example, demonstrating a passion for delivering exceptional service and a commitment to excellence.
  • Collaborate with colleagues to achieve business objectives and drive sales growth.
  • Ensure compliance with company policies and procedures, maintaining a safe and healthy work environment.

What We Offer:

  • A competitive hourly rate, up to £ per hour.
  • A guaranteed 32-hour contract, spread across 4 days, with shifts including mornings, afternoons, and evenings, weekends included.
  • A comprehensive training and support program, including a clear career path within our business.
  • A Whitbread Benefits card, offering up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
  • A company pension and save as you earn scheme.
  • Discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
  • A complimentary Premier Inn breakfast for 2 when you join us.

About Us:

We're Whitbread, the UK's leading hospitality business. We're committed to being an inclusive organisation that values diversity and welcomes applications from under-represented groups. We believe everyone is unique, and there should be no barriers to entry and no limits to ambition.


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