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Duty Manager

2 months ago

Keswick, Cumbria, United Kingdom whitbread Full time
Be a Part of Our Winning Team

We're seeking a skilled Duty Manager to join our team at Premier Inn Keswick. As a key member of our leadership team, you'll be responsible for ensuring a seamless and exceptional guest experience.

Key Responsibilities:

  • Manage a winning partnership between our leadership and housekeeping teams to deliver a welcoming, safe, and brilliant hotel experience.
  • Lead by example, demonstrating a passion for delivering exceptional customer service and a commitment to excellence.
  • Collaborate with our leadership team to drive business growth and improve operational efficiency.
  • Develop and implement strategies to enhance guest satisfaction and loyalty.

What We Offer:

  • A competitive hourly rate.
  • A guaranteed 32 hours per week across 4 days, with shifts including mornings, afternoons, and evenings, weekends included.
  • A comprehensive training and support program to help you succeed in your role.
  • A Whitbread Benefits card, offering up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
  • A company pension and save as you earn scheme.
  • Discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
  • A complimentary Premier Inn breakfast for 2 when you join us.

About Us:

We're Whitbread, the UK's leading hospitality business. We're committed to being an inclusive organisation that values diversity and welcomes applications from all backgrounds and situations.

We believe that everyone is unique, and we're dedicated to creating a workplace where everyone can thrive. If you're passionate about delivering exceptional customer service and leading a high-performing team, we'd love to hear from you