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Location Manager

1 month ago


Downham Market, Norfolk, United Kingdom Anchor Full time

About the Role

We are seeking a skilled and compassionate Location Manager to join our team at Anchor Housing. As a key member of our housing team, you will play a vital role in ensuring the well-being and independence of our residents.

Key Responsibilities

  • Manage properties and support residents to live independent lives
  • Let properties, manage rent accounts, deal with anti-social behaviour, and ensure repairs are carried out
  • Listen to residents and deal with issues before they become a complaint
  • Investigate and resolve complaints in a fair and timely manner
  • Manage the location's budget and service charge accounts to ensure residents' homes are well maintained and repairs are completed to a high standard
  • Ensure the location is safe and all health and safety checks and risk assessments are carried out in accordance with policies and procedures
  • Support residents to live independently by working with external agencies to provide support to residents with a range of needs
  • Connect with residents to encourage inclusion in social events both internally and in the wider community

About Anchor

Anchor is England's largest not-for-profit provider of care and housing for older people. Our ambition is to create homes where everyone can love living in later life. We offer properties at over 1,500 locations across the country and manage 54,000 homes for the over-55s.

What We Offer

  • A rewarding environment with opportunities for career progression and professional development
  • A competitive salary and benefits package, including a pension plan and discounts on shopping, holidays, and more
  • A chance to make a real difference in the lives of our residents and contribute to our mission to transform housing and care

How to Apply

If you are a motivated and caring individual with a passion for supporting older people, we would love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact information].