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Marketing Communications Coordinator

2 months ago

London, Greater London, United Kingdom Deliveroo Full time

Position Overview:

The role of the Assistant Manager for CRM Marketing at Deliveroo Singapore involves spearheading marketing communications aimed at enhancing customer engagement and delivering value to both consumers and the company. This position requires close collaboration with both the Local Marketing team and the Global CRM team to ensure a unified and effective CRM approach.

Primary Responsibilities:

  • Manage all CRM-related content, including push notifications, email marketing, and in-app messaging.
  • Partner with the marketing team to design and implement campaigns that boost customer interaction.
  • Evaluate campaign performance metrics to refine content strategies.
  • Collaborate with various teams to tailor and personalize communications for customers.
  • Provide reports on campaign outcomes and leverage insights to guide future initiatives.

Qualifications:

  • Bachelor's Degree in Marketing or Business Administration.
  • 3-5 years of experience in CRM management.
  • Proficient technical skills in HTML, CSS, and data management platforms.
  • Experience in analyzing campaign performance and generating actionable insights.
  • A strong passion for marketing communications and innovative thinking.
  • Ability to excel in a dynamic and fast-paced work environment.

Perks:

Deliveroo provides a comprehensive array of benefits covering health, finance, professional development, and more. We are dedicated to fostering a diverse and inclusive workplace where everyone is valued.