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Operational Innovations Director/Senior Manager

2 months ago

Burgess Hill, West Sussex, United Kingdom Brainkind Full time
About the Role

We are seeking an exceptional leader to join our team as an Operational Innovations Director/Senior Manager. This is a key role within Brainkind, responsible for driving the strategic and operational performance of our neurological and brain injury services.

Key Responsibilities
  • Develop and deliver a robust strategy for Brainkind's operations, ensuring financial viability and recognition as a leading service provider.
  • Work closely with the Business Development team to optimize occupancy levels and develop plans to increase referrals and service delivery.
  • Translate innovative strategies into growth by planning, adapting, and mobilizing new services.
  • Lead, direct, motivate, and engage operational and clinical staff to deliver high-quality care and support.
  • Ensure rigorous monitoring and auditing review systems are in place, and work with the Quality Assurance function to embed an integrated performance and accountability framework.
  • Foster a culture of continuous improvement and operational excellence, maximizing resources to deliver high-quality care and support.
Requirements
  • Degree or equivalent experience.
  • Evidence of continuous professional development.
  • Excellent leadership skills.
  • Demonstrate business focus.
  • Ability to manage complexity and ambiguity while under workload and timescale pressures.
  • Ability to develop a culture that empowers frontline staff, devolves decision making to its lowest level, is risk aware, and encourages creativity and continuous learning.
About Brainkind

Brainkind is a Disability Confident Employer, committed to creating an inclusive work environment. We recognize, celebrate, and live our values, offering a range of inclusive employment policies and staff engagement forums to support employees from all backgrounds.