Property Management Lead
1 week ago
About Martyn Gerrard Estate & Lettings Agents:
Martyn Gerrard Estate & Lettings Agents is a well-established, professional estate agency operating in the North London area, providing comprehensive services in Sales, Lettings, Commercial, and New Homes.
The company invests in the training and development of its staff, fostering a collaborative management style that supports personal and professional growth.
Martyn Gerrard Estate & Lettings Agents recognizes and rewards hard work and achievements, making it an ideal place for individuals seeking a long-term career and success in their work.
The Property Management department is a key part of the company, employing a team of experienced professionals, including Property Managers, a Head of Property Management, Property Management Administrators, and Account Assistants.
Due to the company's rapid growth, we are seeking an experienced professional to fill the role of Assistant Head of Property Management.
The Role:
As an Assistant Head of Property Management, you will be responsible for managing a portfolio of properties, as well as supporting and training Property Managers to ensure the highest standards of service delivery.
Key responsibilities will include conducting midterm inspections, preparing notices to be served, handling deposit dilapidations, and addressing maintenance issues promptly.
You will also be responsible for managing complaints and providing training to Property Managers to enhance their skills and knowledge.
We prefer candidates with ARLA (Association of Residential Letting Agents) qualification, but we are willing to support the successful candidate in obtaining this certification if necessary.
Requirements:
- 3-5 years of experience in Property Management
- Strong customer service and procedural skills
- Ability to problem-solve and maintain attention to detail
- Knowledge of Property Management legislation
- Full UK driving license
The role is based in our Finchley Central Head Office, Monday to Friday, 9am to 5.30pm or 9.30-6pm.
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