Administrative Assistant

6 hours ago


Antrim, United Kingdom VANRATH Full time
Administrative Assistant Opportunity

VANRATH is delighted to be assisting our major Public Sector client, a large and well-known organisation, in the recruitment of an Administrative Assistant to join their team based in Antrim. This is a Full-Time Monday - Friday position, with a Temporary contract expected to last for a minimum of 2 months. The salary is £27,263, plus fantastic benefits in a modern organisation, including Flexi time, free parking, and excellent modern offices.

Main Responsibilities
  • Provide a comprehensive customer care and administrative service as part of the Business Support Team, including Waste Management, Fleet, Waste Operations, and Sustainability.
  • Be the primary point of contact for all waste enquiries and complaints from the general public, including answering queries, reporting issues, and taking payments.
  • Deal courteously and effectively with Emails and Social Media requests from members of the public, commercial customers, stakeholders, and external agencies.
  • Collaborate and effectively communicate with Contracted Services Suppliers to ensure the smooth running of all household bin collections and escalate to line managers any issues that may need escalated.
  • Assist with financial procedures of the department, including receiving payments from customers, processing these, and completing reconciliation and daily reports to the finance department.
  • Assist with the organisation and administration of events when required.
  • Record and update data from Waste Dockets onto the Waste Data Flow database.
  • Participate in training and development initiatives in line with the organisation's policies and guidelines.
  • Provide a high level of internal and external customer service, including taking ownership of customer queries and complaints and following issues through to completion.
Essential Criteria
  • Minimum 5 GCSES (Grades A-C) to include English Language and Maths.
  • Minimum of 1 year's administrative or clerical experience.
  • Good planning and organisational skills.
  • Ability to work to a high standard with minimum supervision.
  • Competent in the use of Windows and Microsoft Office.
Desirable Criteria
  • Experience within a fleet, transport, or logistics environment.


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