Shop Manager

1 month ago


Wembley, United Kingdom Sue Ryder Full time
About the Role

We are seeking an experienced and proactive Shop Manager to join our team at Sue Ryder's Wembley shop. As a key member of our retail team, you will be responsible for driving sales, managing a large team of volunteers, and delivering exceptional customer service.

Key Responsibilities
  • Lead a team of volunteers to deliver great customer service and achieve sales targets
  • Manage stock processes to ensure the shop is well-merchandised with fresh, seasonal stock
  • Recruit, train, and retain a volunteer team, providing leadership and guidance
  • Work with the local community to generate donated stock and drive sales
  • Act as a brand ambassador for Sue Ryder, supporting in-store campaigns and national fundraising initiatives
What We Offer
  • Competitive benefits package, including 27 days holiday (rising to 33 with length of service) and a company pension scheme
  • Staff discount with thousands of retailers and a refer-a-friend scheme
  • Enhanced maternity, paternity, and adoption pay, as well as access to an employee support programme
About Sue Ryder

Sue Ryder is one of the largest charity retailers in the UK, with over 400 shops across the country. We are committed to providing expert medical, practical, bereavement, and emotional support to those in need, and we rely on the generosity of our donors and customers to fund our services.

We are proud to be a values-driven organization, with a strong commitment to diversity, equality, and inclusion. We believe that everyone deserves access to high-quality care and support, regardless of their background or circumstances.


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