Affiliate Marketing Coordinator

4 weeks ago

Reading, Reading, United Kingdom Profect Marketing Full time
{"title": "Affiliate Account Executive", "description": "Job Summary

We are seeking a highly organized and detail-oriented Affiliate Account Executive to join our team at Profect Marketing. As an Affiliate Account Executive, you will play a crucial role in supporting the smooth running of client accounts and contributing to the growth of our affiliate programs.

Main Responsibilities
  • Manage regular and ad-hoc requests, prioritizing and escalating as needed to ensure timely and accurate service to clients and publishers.
  • Monitor affiliate programs for fraud and ensure compliance with network policies.
  • Check publisher listings for accuracy and make necessary updates.
  • Schedule promotions and commission rate changes in affiliate networks to maximize program growth.
  • Create publisher newsletters to keep them informed about program updates and opportunities.
Reporting & Analysis
  • Identify unusual fluctuations in affiliate performance and suggest appropriate follow-up actions to optimize program growth.
  • Pull data from affiliate networks for reporting and analysis to provide insights to clients and stakeholders.
  • Populate and check Excel-based reports for accuracy and ensure timely delivery to clients.
  • Write topline performance summaries to keep clients informed about program progress.
Client Service
  • Delight clients and publishers with accurate, timely, and proactive service, building strong relationships and trust.
  • Follow established processes, suggesting improvements where appropriate to enhance client satisfaction and program growth.
Communication
  • Provide regular internal updates on actions, opportunities, and ongoing projects to ensure seamless collaboration and communication.
  • Ensure clear and effective communication with all stakeholders, including clients, publishers, and internal teams.
Recruitment and Optimisation
  • Identify and recruit relevant new affiliates to expand program reach and maximize growth.
  • Suggest optimisations with existing partners to maximise program growth and improve client satisfaction.
Requirements
  • At least 1 year of experience managing affiliate programs (in-house, agency, or network).
  • Experience using major affiliate networks, ideally on at least one of Awin, CJ, or Rakuten.
  • Excellent written and oral communication skills to build strong relationships and provide clear updates.
  • Highly organized, with a strong attention to detail and ability to prioritize competing tasks.
  • Comfortable analysing data and drawing conclusions to inform program decisions.
  • Enjoy building positive and strong working relationships with clients and publishers.
  • Confident in problem-solving and able to work independently, seeking support when needed.
Benefits
  • Company pension scheme.
  • Free flu jabs and private dental insurance.
  • Private medical insurance and flexible working arrangements.

We offer a dynamic and supportive work environment, with opportunities for growth and professional development. If you are a motivated and detail-oriented individual with a passion for affiliate marketing, we encourage you to apply for this exciting opportunity.

", "lang_code": "en"}

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