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Regional Operations Manager
2 months ago
We are seeking a committed Area Manager to oversee the efficient operations within Chartwells. This role is full-time, requiring a dedication of 40 hours per week.
As an Area Manager, your expertise will be crucial in upholding exceptional standards of service. In return, you will have opportunities for career advancement within a company that values its workforce, celebrates diversity, and acknowledges those who excel in their roles.
We provide a competitive benefits package that includes:
- Exclusive travel discounts with various providers
- Grocery discounts at major supermarkets
- Access to a Digital GP for you and your family, along with additional healthcare benefits
- Discounted cinema tickets
- Regular updates on the best available discounts
- Cash rewards for spending at a wide range of brands
- Complimentary wellness and fitness classes
- Sharing discounts with friends and family
- Contributory pension scheme
- Career development through our training programs
Your key responsibilities will include:
- Developing and executing growth and retention strategies for both new and existing accounts.
- Collaborating with the sales team to create financially viable proposals and finalize agreements to ensure operational excellence.
- Driving profitability in the region by leading and supporting teams across various educational institutions.
- Assessing contract performance, identifying areas for improvement, and ensuring compliance to exceed client expectations.
- Analyzing customer feedback to tailor services that enhance satisfaction.
- Communicating strategies to your team and ensuring implementation for optimal performance.
- Building and maintaining relationships with both internal and external stakeholders, including key clients.
Ideal Candidate Profile:
- Proven senior management experience in leading operational teams.
- Experience in implementing change initiatives that yield operational benefits.
- Ability to work within brand guidelines to achieve results.
- Experience in competitive and price-sensitive markets.
- Strong communication and presentation skills.
- Experience managing high-level third-party relationships.
Chartwells, a part of Compass Group UK&I, is the leading provider of catering and support services in the education sector. For over 25 years, we have focused on supporting educational institutions in promoting healthy lifestyles.
Every week, Chartwells provides millions of nutritious meals to students across various educational settings throughout the UK.
Chartwells is dedicated to safeguarding and promoting the welfare of children, and we expect all employees to share this commitment.
This position is subject to successful completion of pre-employment checks, including an enhanced DBS disclosure.
Job Reference: com/1607/ / /WJ
At Compass Group UK&I, we strive to create an inclusive environment where everyone feels valued and can reach their full potential. We embrace diversity as a strength.
