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Restaurant Service Manager
2 months ago
Scott's Mayfair is a renowned restaurant in the heart of London's prestigious Mayfair district, offering a sophisticated dining experience that combines classic charm with modern innovation. We take pride in delivering exceptional service and culinary excellence, making us a staple in the London dining scene for over a century.
Key Responsibilities:- Lead and coordinate the service team to ensure seamless operations.
- Greet guests with warmth and professionalism, setting the tone for an exceptional dining experience.
- Take precise and detailed food and beverage orders, showcasing a thorough knowledge of the menu.
- Provide guests with insightful information about specials, wine pairings, and menu offerings, enhancing their dining experience.
- Collaborate seamlessly with kitchen and other staff to maintain an efficient and harmonious workflow.
- Address guest inquiries, concerns, and special requests with finesse and courtesy, ensuring guest satisfaction.
- Uphold the highest standards of cleanliness and presentation in the dining area, maintaining a pristine environment for guests.
- Proven experience as a Restaurant Service Manager or in a similar supervisory role in a high-end restaurant or luxury establishment.
- Exceptional customer service and communication skills, with the ability to lead and motivate a team in a fast-paced environment.
- Thorough knowledge of fine dining etiquette and service standards, with a passion for delivering an outstanding guest experience.
- Ability to work in a team, with a focus on delivering exceptional service and maintaining a high level of quality.
- Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group.
- Unrivalled opportunities for progression across the Group, with a focus on developing your skills and career.
- Paid overtime, ensuring you are fairly rewarded for your hard work.
- 28 days holiday, increasing with length of service up to 5 extra days, allowing you to relax and recharge.
- Recommend a friend scheme with great bonuses per individual referral, rewarding your referrals and encouraging a positive word-of-mouth.
- Exclusive access to our discounts, including money off gym memberships, travel, online shopping, gadgets, and much more.
- Reward programmes, long service awards, and staff recognition and incentives, celebrating your achievements and dedication.
We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged, ensuring a positive and inclusive workplace for all.
