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Retention and Sales Manager

2 months ago

East Kilbride, South Lanarkshire, United Kingdom Everlastfitnessclub Full time
About the Role

We are seeking a highly motivated and results-driven Retention and Sales Manager to join our team at Everlast Fitness Club. As a key member of our sales and business development team, you will play a critical role in driving new member sales, retaining existing members, and growing our live member movement.

Key Responsibilities
  • Represent Everlast Fitness Club as an Ambassador for Fitness
  • Demonstrate our Elevated Ways of Working Always
  • Advocate for our FUNDAMENTALS Sales Process, leading by example and supporting the wider team to improve confidence and performance
  • Drive New Member Sales and Retain Existing Members to grow our live member movement
  • Owning the Activity Planners for the Gym and ensuring they are thorough, well-planned, and executed
  • Implement Strategies to Increase Lead Generation both internally and externally
  • Monitor our Dashboards and KPIs and communicate key insights to the wider team
  • Drive All Revenue Lines from membership sales to product and secondary to drive profitability of the gym
  • Prepare and Deliver Monthly Sales Presentations to the wider management team
  • Build Key Relationships with Local Businesses to evolve local partnerships
  • Develop the #WeMoveBusinesses Membership Opportunities (both new and existing)
  • Lead by Example on Reception and the Gym Floor in this member-facing role designed to enhance every visit
  • Buy-in to National Focuses and Incentives like #WorkoutWednesday and #WeCommunicate
  • Deliver Honest, Constructive Feedback regularly to support all team members in achieving their potential and challenging them on a daily basis
Requirements
  • Passion for Health, Fitness, and Wellness
  • Strong Leadership Qualities
  • Adaptability in Communication Style
  • A Positive, Solutions-Driven Mindset in the face of adversity
  • A Member Champion Mentality with exceptional interpersonal skills
  • Driven and Ambitious with a keen desire to learn and develop both behaviors and competencies specific to the role
  • Flexibility in Working Hours and Location to support the needs of the business, including weekends and Bank Holidays when required