Sales and Retention Director
4 weeks ago
Everlast Gyms is seeking a highly motivated and results-driven Sales and Retention Manager to join our team. As a key member of our management team, you will be responsible for driving sales growth, improving customer retention, and delivering exceptional customer experiences.
Key Responsibilities:- Represent Everlast Gyms as an ambassador for fitness and demonstrate our elevated ways of working always.
- Advocate for our FUNDAMENTALS sales process, leading by example in this area and supporting, and training the wider team to improve confidence and performance.
- Drive new member sales and retain existing members to grow live member movement.
- Owning the activity planners for the gym and ensuring they are thorough, well planned and executed.
- Implement strategies to increase lead generation both internally and externally.
- Monitor our dashboards and KPIs, communicating key insights to the wider team.
- Drive all revenue lines from membership sales to product & secondary, to drive profitability of the gym.
- Prepare and deliver monthly sales presentations to wider management team.
- Build key relationships with local businesses to evolve local partnerships.
- Develop the #WeMoveBusinesses membership opportunities (both new and existing).
- Lead by example on reception and the gym floor in this member facing role designed to enhance every visit.
- Buy-in to national focuses & incentives like #WorkoutWednesday & #WeCommunicate.
- Deliver honest, constructive feedback regularly to support all team members in achieving their potential and challenging them on a daily basis.
- Support the General Manager and wider team with any operational tasks necessary to ensure the business operates correctly, including Health & Safety, Facilities, Maintenance, Recruitment.
- Deliver consistently high standards of cleanliness and presentation at all times whenever in the gym.
- Passion for health, fitness and wellness.
- Strong leadership qualities.
- Adaptability in communication style to.
- A positive, solutions driven mindset in the face of adversity.
- A member champion mentality with exceptional interpersonal skills.
- Driven and ambitious with a keen desire to learn and develop both behaviours and competencies specific to the role.
- Flexibility in working hours and location to support the needs of the business including weekends and Bank Holidays when required.
Everlast Gyms is a leading fitness and wellness brand that is passionate about helping people achieve their health and fitness goals. We are committed to delivering exceptional customer experiences and creating a supportive and motivating environment for our members.
If you are a motivated and results-driven individual who is passionate about health, fitness, and wellness, we would love to hear from you. Please visit our LinkedIn page to learn more about our brand and our values.
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East Kilbride, South Lanarkshire, United Kingdom Everlast Gyms Full timeAbout the RoleWe are seeking a highly motivated and experienced Sales and Retention Manager to join our team at Everlast Gyms. As a key member of our management team, you will be responsible for driving new member sales, maximizing retention, and overall growth of the live member movement through various strategies inside and outside of the gym.Key...
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East Kilbride, South Lanarkshire, United Kingdom Everlast Gyms Full timeAbout the RoleWe are seeking a highly motivated and experienced Sales and Retention Manager to join our team at Everlast Gyms. As a key member of our management team, you will be responsible for driving sales growth, improving member retention, and delivering exceptional customer service.Key ResponsibilitiesRepresent Everlast Gyms as an ambassador for...
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East Kilbride, South Lanarkshire, United Kingdom Everlast Gyms Full timeAbout the RoleWe are seeking a highly motivated and experienced Sales and Retention Manager to join our team at Everlast Gyms. As a key member of our management team, you will be responsible for driving sales growth, improving member retention, and delivering exceptional customer service.Key ResponsibilitiesRepresent Everlast Gyms as an ambassador for...
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East Kilbride, South Lanarkshire, United Kingdom Everlast Gyms Full timeAbout Everlast GymsWe are a dynamic and ambitious fitness company dedicated to delivering exceptional experiences to our members. Our team is passionate about health, fitness, and wellness, and we're looking for like-minded individuals to join us on our journey.Job DescriptionKey ResponsibilitiesRepresent Everlast Gyms as an ambassador for fitness,...
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