Team Leader

6 days ago


Sheffield, Sheffield, United Kingdom Card Factory Full time
About the Role

We are seeking a highly motivated and experienced Team Leader to join our successful Card Factory family. As a Team Leader, you will play a key part in driving the success of our stores by supporting your Store Manager in achieving commercial growth and developing a team culture that puts the customer at the heart of everything we do.

Key Responsibilities
  • Support the Store Manager in achieving commercial growth and developing a team culture that prioritizes customer experience.
  • Lead the store team in the absence of the Store Manager, ensuring great standards and exceptional service are delivered every day.
  • Review store performance data to identify areas for improvement and implement strategies to drive growth.
  • Develop and maintain a positive and engaging team culture that fosters a customer-centric approach.
Requirements
  • Passion for celebrating customers' life moments and a customer-centric approach.
  • Excellent leadership skills and ability to motivate and develop a team.
  • Commercially minded with a focus on driving sales growth and improving operational efficiency.
  • Ability to review and analyze data to inform business decisions.
  • Positive and forward-thinking approach with a focus on continuous improvement.
About Us

Card Factory is the UK's leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. We are committed to providing a wide range of benefits to support our colleagues' physical, mental, and financial wellbeing.

Benefits
  • Pension scheme.
  • 15% Card Factory colleague discount in-store and online.
  • Save As You Earn scheme.
  • Financial Wellbeing Support.
  • Financial Education Tools.
  • Salary Advance.
  • Seasonal incentive schemes.
  • Retail Management Apprenticeship Programmes with local providers.
  • Discounted gym membership, mobile phone contracts, and car leasing.
  • Discounts across 100's of UK retailers.
  • Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing.
  • Enhanced Maternity, Paternity, and Adoption leave.

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