IT Service Delivery Specialist
7 days ago
The IT Service Delivery Specialist will be responsible for assisting the delivery of IT services to end clients through the supply of contracted services and value-added activities. The role will involve incident and request management at customer sites, including installation, troubleshooting, and decommissioning of software and hardware.
Key Responsibilities- Manage and resolve IT incidents and requests in a timely and efficient manner.
- Provide second-line support for software and hardware fault resolution.
- Install, move, and add services related to IT equipment on customer sites.
- Contribute to activities of all onsite SCC teams as required.
- Install and remediate software as needed.
- Analyze IT tickets and prioritize accordingly.
- Follow local asset management policies and procedures.
- Plan and direct own activities with minimal management supervision.
- Meet or exceed SLA commitments.
- Contribute to activities of all onsite SCC teams as required.
- Proactively seek improvements and ensure they are captured and progressed.
- Work with onsite management to develop and improve the service being provided.
- Adhere to company policies and procedures at all times.
- Ensure a safe working environment in accordance with local Fire, Security, and Health & Safety regulations.
- Good knowledge of Microsoft desktop operating systems.
- A customer-orientated approach with excellent communication and organizational skills.
- Ability to effectively influence and negotiate with personnel at various organizational levels.
- Strong analytical, creative problem-solving, and planning skills to achieve results.
- Ability to manage and create professional and articulate documents.
- Ability to handle difficult and demanding customer environments.
- ITIL awareness.
SCC is a leading provider of IT services and solutions. We offer a comprehensive range of services, including IT support, infrastructure management, and cybersecurity. Our team of experts is dedicated to delivering high-quality services that meet the needs of our clients.
-
7.5T Delivery and Installation Specialist
3 days ago
Stevenage, Hertfordshire, United Kingdom Currys plc Full timeJob Overview:This is a challenging and rewarding role that requires a unique blend of driving skills and customer service expertise. As a 7.5T Delivery and Installation Specialist, you will be responsible for delivering and installing a wide range of products to our customers, including washing machines, fridge-freezers, and 4K TVs.Key...
-
7.5T Delivery and Installation Specialist
3 days ago
Stevenage, Hertfordshire, United Kingdom Currys plc Full timeJob Overview:This is a challenging and rewarding role that requires a unique blend of driving skills and customer service expertise. As a 7.5T Delivery and Installation Specialist, you will be responsible for delivering and installing a wide range of products to our customers, including washing machines, fridge-freezers, and 4K TVs.Key...
-
Service Delivery Manager
6 days ago
Stevenage, Hertfordshire, United Kingdom nufuture Full timeAbout the RoleWe are seeking a highly skilled Service Delivery Manager to oversee and manage the delivery of application support services. This is a key role that requires strong leadership and technical skills to ensure efficient issue resolution, continuous service improvement, and alignment with business goals.Key Responsibilities:Oversee and manage the...
-
Service Delivery Manager
7 days ago
Stevenage, Hertfordshire, United Kingdom nufuture Full timeAbout the RoleWe are seeking a highly skilled Service Delivery Manager to oversee and manage the delivery of application support services. This is a key role that requires strong leadership and technical skills to ensure efficient issue resolution, continuous service improvement, and alignment with business goals.Key Responsibilities:Oversee and manage the...
-
Service Delivery Specialist
1 week ago
Stevenage, Hertfordshire, United Kingdom Zenopa Careers Full timeAbout the Role:Zenopa Careers is seeking a highly skilled and experienced Service Engineer to join our team. As a Service Engineer, you will be responsible for providing on-site corrective and preventive maintenance for customers' water treatment equipment, including equipment swaps and emergency response.Key Responsibilities:Provide on-site maintenance and...
-
Service Delivery Manager
3 days ago
Stevenage, Hertfordshire, United Kingdom SCC Full timeAbout the RoleThe Service Delivery Manager role at SCC is a critical position that oversees the delivery of one or more of our Technology Services. This individual will be responsible for ensuring the efficient delivery of provisioned SCC services to their contracted service levels and delivering a high level of customer satisfaction underpinned by CSI...
-
Service Delivery Manager
3 days ago
Stevenage, Hertfordshire, United Kingdom SCC Full timeAbout the RoleThe Service Delivery Manager role at SCC is a critical position that oversees the delivery of one or more of our Technology Services. This individual will be responsible for ensuring the efficient delivery of provisioned SCC services to their contracted service levels and delivering a high level of customer satisfaction underpinned by CSI...
-
Technical Service Specialist
1 week ago
Stevenage, Hertfordshire, United Kingdom Elecro Engineering Ltd Full timeJob Title: Technical Service SpecialistElecro Engineering Ltd is a leading manufacturer of heating and disinfection systems for swimming pools and spas. We are a global company with a strong presence in the UK and a network of distributors worldwide.Job SummaryWe are seeking a highly skilled Technical Service Specialist to join our team. The successful...
-
Plumbing Specialist
1 week ago
Stevenage, Hertfordshire, United Kingdom Hays Specialist Recruitment Limited Full timeJob Summary:We are seeking a skilled Plumbing Specialist to join our team on a temporary basis. The successful candidate will be responsible for carrying out plumbing repairs and maintenance in social housing properties.Key Responsibilities:Diagnose and fix issues related to water supply, drainage, heating, and sanitation systems.Ensure compliance with...
-
IT Service Delivery Manager
1 week ago
Stevenage, Hertfordshire, United Kingdom nufuture Full timeAbout the RoleWe are seeking an experienced IT Service Delivery Manager to join our team at nufuture recruitment. As a key member of our organization, you will be responsible for creating a user-centric vision for improving IT services across different department personas.Key Responsibilities:Lead a high-performing IT Service Desk team, managing and...
-
IT Service Delivery Manager
6 days ago
Stevenage, Hertfordshire, United Kingdom nufuture Full timeAbout the RoleWe are seeking an experienced IT Service Delivery Manager to join our team at nufuture recruitment. As a key member of our organization, you will be responsible for creating a user-centric vision for improving IT services across different department personas.Key Responsibilities:Lead a high-performing IT Service Desk team, managing and...
-
7.5T Delivery Specialist
1 week ago
Stevenage, Hertfordshire, United Kingdom Currys Full timeJob Summary:7.5T Delivery & Install DriverAs a key member of our logistics team at Currys, you will play a vital role in ensuring the timely and efficient delivery of our products to customers across the region. This is a permanent, full-time position that requires a high level of professionalism and attention to detail.Key Responsibilities:Deliver and...
-
Income Recovery Specialist
5 days ago
Stevenage, Hertfordshire, United Kingdom Hays Specialist Recruitment Limited Full timeJob Summary:Hays Specialist Recruitment Limited is seeking a highly skilled Income Recovery Specialist to join our team on a 3-month temporary basis. As an Income Recovery Specialist, you will play a critical role in maximising income collection and managing financial risks for our clients.Key Responsibilities:Income Collection: You will be responsible for...
-
Income Recovery Specialist
5 days ago
Stevenage, Hertfordshire, United Kingdom Hays Specialist Recruitment Limited Full timeJob Summary:Hays Specialist Recruitment Limited is seeking a highly skilled Income Recovery Specialist to join our team on a 3-month temporary basis. As an Income Recovery Specialist, you will play a critical role in maximising income collection and managing financial risks for our clients.Key Responsibilities:Income Collection: You will be responsible for...
-
Technology Service Delivery Lead
3 weeks ago
Stevenage, Hertfordshire, United Kingdom SCC Full timeSCC is seeking a dedicated Service Delivery Manager to oversee the delivery of our Technology Services. In this role, you will play a crucial part in ensuring the smooth and efficient provision of SCC services, consistently meeting customer satisfaction targets. The ideal candidate possesses proven experience in service delivery management, excels at...
-
Credit Controller Specialist
1 day ago
Stevenage, Hertfordshire, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleWe are working with Hays Specialist Recruitment Limited to find an experienced Credit Controller to join their team. This is a great opportunity to work with a leading recruitment agency in the industry.Key ResponsibilitiesManage cash collection on a Corporate International ledger with over 150 customers.Open new accounts within Service Level...
-
Credit Controller Specialist
1 day ago
Stevenage, Hertfordshire, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleWe are working with Hays Specialist Recruitment Limited to find an experienced Credit Controller to join their team. This is a great opportunity to work with a leading recruitment agency in the industry.Key ResponsibilitiesManage cash collection on a Corporate International ledger with over 150 customers.Open new accounts within Service Level...
-
Delivery Driver
3 weeks ago
Stevenage, Hertfordshire, United Kingdom Royal Mail Group Full timeAbout Royal Mail Group Royal Mail Group is a leading provider of postal and parcel delivery services in the United Kingdom. We are committed to delivering for our customers, communities, and colleagues. The Role: Delivery Driver - Postal Services We are seeking enthusiastic and reliable individuals to join our team as Delivery Drivers. In this role, you...
-
7.5T Delivery Driver
2 days ago
Stevenage, Hertfordshire, United Kingdom Magnus Search Full timeJob Title: 7.5t Home Delivery DriverWork Location: (Remote)Job Role:Delivering Excellence: Complete multi-drop home deliveries into customers' homes with precision and care.Team Player: Work collaboratively as part of a 2-person crew, either alongside an experienced driver's mate or another driver.Product Specialist: Deliver a range of bulky household goods,...
-
7.5T Delivery Driver
2 days ago
Stevenage, Hertfordshire, United Kingdom Magnus Search Full timeJob Title: 7.5t Home Delivery DriverWork Location: (Remote)Job Role:Delivering Excellence: Complete multi-drop home deliveries into customers' homes with precision and care.Team Player: Work collaboratively as part of a 2-person crew, either alongside an experienced driver's mate or another driver.Product Specialist: Deliver a range of bulky household goods,...