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Service Delivery Specialist

2 months ago

Stevenage, Hertfordshire, United Kingdom Zenopa Careers Full time

About the Role:

Zenopa Careers is seeking a highly skilled and experienced Service Engineer to join our team. As a Service Engineer, you will be responsible for providing on-site corrective and preventive maintenance for customers' water treatment equipment, including equipment swaps and emergency response.

Key Responsibilities:

  • Provide on-site maintenance and repair services for water treatment equipment, ensuring minimal downtime and optimal performance.
  • Conduct routine maintenance tasks, including equipment inspections and testing, to prevent equipment failure and ensure smooth operation.
  • Collaborate with customers to understand their equipment needs and provide tailored solutions to meet their requirements.
  • Develop and maintain strong relationships with customers, ensuring excellent customer service and satisfaction.
  • Participate in on-call rotations to provide 24/7 support and rapid response to customer needs.
  • Complete accurate and timely documentation, including risk assessments, work reports, and activity reports.

Requirements:

  • Valid UK driving license.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.