Coffee Shop Team Member

2 days ago

Dummer, United Kingdom Honesty Group Full time
About Honesty Group

Honesty Group is an independent business operating pubs, restaurants, coffeeshops, and farm shops, as well as serving our online and wholesale customers. Our strong community-led values and people-first approach set us apart from our competitors.

Job Title: Coffee Shop Assistant

We are seeking a bright, passionate, and confident individual to join our team as a Coffee Shop Assistant. As a key member of our team, you will be responsible for delivering excellent customer service, preparing food and drinks, and maintaining a clean and welcoming environment.

Key Responsibilities
  • Deliver exceptional customer service while waiting on tables, supporting events, and answering telephone enquiries.
  • Prepare food and drinks, ensuring temperatures meet company Food Safety guidelines.
  • Clear tables, wash up, and engage with customers to create a positive experience.
  • Support the manager/supervisor in handling customer complaints and maintaining a professional demeanor.
  • Use the work laptop as necessary and check slack and emails regularly for communications.
Additional Duties
  • Take delivery of goods from the wholesale unit, display, and report any shortages.
  • Stock rotation, check dates on products, and display products and prices.
  • Amend the menu board with specials and remove out-of-stock items.
  • Conduct fridge checks and temperature checks on delivery.
  • Ensure the coffee shop is clean and tidy, with sugar bowls, clean tables, and other essentials in place.
Requirements
  • Work with initiative as part of a team, demonstrating a calm, cheerful, and helpful disposition.
  • Adhere to Honesty Shop standards, respecting food safety and health and safety requirements.
About the Role

This is an excellent opportunity to join a dynamic and growing company, with a strong focus on community and sustainability. As a Coffee Shop Assistant, you will be part of a team that values teamwork, customer satisfaction, and continuous improvement.

We offer a range of benefits, including secure employment contracts, competitive wages, full training, and opportunities for development within the business. Join us and be part of a team that is passionate about delivering exceptional customer experiences and making a positive impact in our communities.

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