Care Operations Supervisor

3 weeks ago

Kent, United Kingdom Superior Healthcare Full time

We invite you to become a part of our organization as a Healthcare Services Manager, where your leadership will be essential in ensuring the delivery of exceptional care to clients with intricate health requirements.

If you possess a results-oriented mindset, a background in healthcare, and the ability to inspire and motivate your team, this position may be the perfect fit for you.

Position Overview:
As a Healthcare Services Manager, you will oversee and guide our coordination team, ensuring that all service hours are fulfilled while maintaining the highest standards of care.

Your collaboration with the Registered Manager (holding dual CQC registration) and the Head of Service Delivery will be crucial in achieving full compliance with regulatory standards set by CQC.

The primary objective of a Healthcare Services Manager is to guarantee that top-notch care is provided in alignment with the strategic goals of the organization.

Key Responsibilities:

  • Lead, motivate, and manage a team dedicated to customer service excellence within our coordination hubs.
  • Ensure the coordination team efficiently plans and schedules care and nursing personnel into structured shifts, aiming for a fulfillment target of 100%.
  • Provide support to the Out of Hours coordination service as needed, utilizing your problem-solving skills.
  • Conduct regular team meetings, one-on-one sessions, performance evaluations, and support the professional development of team members.
  • Monitor and manage costs associated with shift fulfillment, including overtime and agency staffing.
  • Facilitate the proper onboarding and scheduling of team members for care assignments, ensuring competency assessments and managerial approvals are completed.
  • Ensure adherence to company policies and GDPR regulations by the team.
  • Support the recognition and reporting of safeguarding issues and assist in resolving HR matters.
  • Collaborate with the Recruitment team to address staffing needs effectively.
  • Establish and maintain strong relationships with clients, their families, and funding bodies, ensuring open communication and prompt resolution of concerns.

Benefits:

  • 25 days of annual leave, in addition to public holidays.
  • An additional day off to celebrate your birthday.
  • Generous travel expense reimbursement.
  • Enhanced sick leave provisions.
  • Access to a Blue Light Discount Card.
  • Pension contribution plans.
  • Regular social events for team bonding.
  • Outstanding opportunities for career advancement.
  • Employee Assistance Programme, offering up to six face-to-face counseling sessions.
  • Christmas savings scheme.
  • Referral bonuses for bringing in new talent.
  • A dedicated Wellbeing Team to support staff health.
  • Engaging employee events throughout the year, including a Monthly Breakfast Club, Wellbeing Week, Summer BBQ, and Holiday Party.
  • Support for personal development, including NVQ and management training.

Qualifications:

  • In-depth knowledge of healthcare regulations and compliance standards is essential.
  • Demonstrated management experience, ideally with relevant qualifications.
  • A minimum of one year in operations management or at least two years in team leadership roles.
  • Proactive problem-solving abilities coupled with excellent communication skills.
  • Eligibility to work in the UK and possession of a valid UK driving license.

About Superior Healthcare:

Superior Healthcare was founded in response to the personal experiences of our founders in caring for a family member with an acquired brain injury.

Today, we specialize in providing complex care at home, offering a comprehensive nurse-led service for children, young adults, and adults with long-term health conditions. Our mission is deeply personal.

We are committed to the growth and development of our teams, and due to our expanding organization, we are excited to offer this opportunity to join our Complex Care team as a Healthcare Services Manager.

Superior Healthcare is an Equal Opportunities Employer. Registration is subject to Enhanced DBS checks and references.

  • Domiciliary Field Supervisor

    3 months ago

    Kent, United Kingdom Exclusive Care Services Full time

    **Exclusive Care Services** is a forward-looking and progressive care provider with an innovative outlook on the delivery of care in the community. We believe our service users deserve the best care, and that actually, it is possible to deliver this. Our strength is in our people - front line care staff, care-coordinators and back-office staff who works...

  • Care Team Supervisor

    3 weeks ago

    Kent, United Kingdom Priory Group Full time

    Care Team Supervisor - £1,000 welcome bonus Reference PRI94147 Location Finn Farm Lodge Priory Group Division Adult Care Salary £12.80 per hour + £1,000 welcome bonus Hours 37.5 hours per week Vacancy Type Permanent - Full Time Job Advert - Division Information Explore the rewarding field of care and discover your potential. Job...

  • Field Care Supervisor

    1 month ago

    Dartford, Kent, United Kingdom Prestige Nursing Full time €19,800

    Job Title: Field Care Supervisor Location: Dartford Salary: £19,800pa Hours: Part-time - 30 hours per week Life at Prestige: People are at the very heart of Prestige, and we want to make life better for them. As a Field Care Supervisor, you'll grow and develop in an exciting business that puts people at the centre of everything we do. Prestige...

  • Field Care Supervisor

    1 month ago

    Dartford, Kent, United Kingdom Prestige Nursing Full time €19,800

    Job Title: Field Care Supervisor Location: Dartford Salary: £19,800pa Hours: Part-time - 30 hours per week Life at Prestige: People are at the very heart of Prestige, and we want to make life better for them. As a Field Care Supervisor, you'll grow and develop in an exciting business that puts people at the centre of everything we do. Prestige...

  • Retail Operations Supervisor

    3 weeks ago

    Kent, United Kingdom Aldi UK Full time

    Join Our Team as a Retail Operations SupervisorWe are seeking enthusiastic Retail Operations Supervisors to become part of our growing teams in the retail sector.As a Retail Operations Supervisor at Aldi UK, you will be expected to demonstrate a high level of enthusiasm, strong leadership skills, and a commitment to achieving objectives. Proven experience in...

  • Lighting Operations Supervisor

    3 weeks ago

    Kent, United Kingdom Kier Group Full time

    Position OverviewWe are seeking a dedicated Lighting Operations Supervisor to oversee our Transportation division. In this role, you will manage your team's performance and conduct during their operational responsibilities, encompassing HR, Health, Safety, Environment, Quality (HSEQ), Commercial aspects, and Administrative tasks. A valid UK driving licence...

  • Lighting Operations Supervisor

    3 weeks ago

    Kent, United Kingdom Kier Group Full time

    Position OverviewWe are seeking a dedicated Lighting Operations Supervisor to oversee our Transportation division. In this role, you will be responsible for managing your team's performance and conduct during their operational tasks, which encompass Human Resources, Health, Safety, Environment, Quality (HSEQ), Commercial aspects, and Administrative duties. A...

  • Lift Operations Supervisor

    3 weeks ago

    Sidcup, Kent, United Kingdom Stirling Warrington Full time £25,000 - £30,000

    Position: Lift Operations Supervisor Are you an organized professional with a talent for overseeing lift maintenance operations? Join Stirling Warrington, a prominent provider of lift maintenance solutions. We are dedicated to upholding high standards of safety, quality, and client satisfaction. As we expand our operations, we are looking for a committed...

  • Mechanical Site Operations Supervisor

    3 weeks ago

    Kent, United Kingdom Advance TRS Full time £370 - £420

    Position Overview: Mechanical Site Operations SupervisorAdvance TRS is seeking to enhance our Construction division with a Mechanical Site Operations Supervisor.In this role, you will be accountable for overseeing and managing all mechanical site operations efficiently, adhering to specifications and contractual timelines while ensuring the health and safety...

  • Paediatric Field Care Supervisor

    3 months ago

    Kent, United Kingdom Superior Healthcare Full time

    **We’re Looking for a Field Care Supervisor!** **Where** East Kent **What** We are looking for a Field Care Supervisor to join Superior Healthcare’s fast-paced, complex care team. Based in across East Kent as part of our paediatric nursing hub, this role will require you to conduct direct observations, competency checks, appraisals and ensure staff...

  • Electrical Operations Supervisor

    3 weeks ago

    Kent, United Kingdom Daniel Owen Ltd Full time £47,000

    Position OverviewCompany: Daniel Owen LtdWe are currently seeking a skilled Electrical Operations Supervisor to oversee electrical maintenance and repair activities within a social housing framework.Key ResponsibilitiesManage and coordinate all electrical repair and testing operations for properties.Supervise and mentor electrical technicians, ensuring...

  • Electrical Operations Supervisor

    3 weeks ago

    Kent, United Kingdom Bridges - Trusted Intelligent Engineering Partner Full time

    About Us: At Bridges, we are dedicated to shaping and enhancing engineering and construction solutions for our clients, impacting the daily lives of countless individuals across the UK. Our Team: We pride ourselves on having a diverse and talented workforce of Safe & Happy People, who leverage their strengths and aspirations to foster innovation and...

  • IT Support Operations Supervisor

    3 weeks ago

    Kent, United Kingdom Pearson Whiffin Recruitment Ltd Full time £42,000

    IT Support Operations Supervisor – Kent - £42,000 Comprehensive benefits package & professional growth opportunities Overview An exciting opportunity has emerged with a prominent housing organization in Kent for an IT Support Operations Supervisor. You will oversee the daily operations of the support desk and provide leadership and development to the...

  • Support Team Supervisor

    3 weeks ago

    Kent, United Kingdom Priory Group Full time

    Support Team Supervisor - £1,000 welcome bonus Reference PRI94149 Location St Michaels, 166 London Road, Temple Ewell, Dover, Kent, CT16 3DE Priory Group Division Adult Care Salary £12.80 per hour + £1,000 welcome bonus Hours 42 hours per week Vacancy Type Permanent - Full Time Job Advert - Division Information Discover if a career...

  • Lift Supervisor

    3 months ago

    Kent, United Kingdom CB Staffing Group Full time

    **Job Title**: Lift Supervisor **Job Type**: Full-time **Location**: Various sites across the UK **Salary**: £16 per hour Monday to Friday **Responsibilities**: - Ensure that all lift operations are carried out safely and in accordance with relevant regulations and company policies. - Supervise and coordinate the work of lift operators and other...

  • Service Centre Operations Supervisor

    3 weeks ago

    Kent, United Kingdom Manpower UK Ltd Full time £48,150 - £60,990

    Position: Service Centre Operations SupervisorLocation: Remote with occasional meetings requiredType: Full-Time, PermanentDepartment: Service Centre, Operations Hours: 40 hours per week - Week 1: Mon-Fri 7am-3:30pm & Week 2: Mon-Fri 11am-7:30pmAre you an enthusiastic leader dedicated to providing outstanding customer support? Our client, a provider of...

  • Housing Operations Supervisor

    3 weeks ago

    Hempstead, Kent, United Kingdom Thrive Homes Full time £40,700

    Position Overview:As a key member of the Thrive Homes team, the Housing Operations Supervisor will play a vital role in leading a dedicated group of professionals. This position is designed for individuals who are passionate about housing and community development.Key Responsibilities:- Oversee the daily operations of the housing team, ensuring efficiency...

  • Weekend Care Home Receptionist

    2 weeks ago

    Kent, United Kingdom Care UK Full time

    Provide Exceptional Customer Service as a Weekend Receptionist at Care UK Are you a compassionate and dedicated individual seeking a fulfilling role in the care sector? Care UK, a leading provider of award-winning care services, is looking for a Weekend Receptionist to join our friendly and supportive team. You will play a vital role in ensuring the smooth...

  • Construction Site Supervisor

    3 weeks ago

    Kent, United Kingdom The Highfield Company Full time £325 - £375

    Position: Construction Site Supervisor (Contract) - Multiple Positions AvailableLocations:1 Construction Site Supervisor required for a project in Kent, 1 for a project in Hemel Hempstead, and 1 for various locations across the country.Compensation: £325 - £375 per day, based on experience.Company Overview:The Highfield Company is seeking skilled...

  • Warehouse Supervisor

    3 months ago

    Kent, United Kingdom Pearson Whiffin Recruitment Full time

    **Ashford** **£28k - £30k DOE** **Monday-Friday** We are seeking a **Warehouse Supervisor** **to join our client’s **Manufacturing** company, who are at an **exciting time of expansion**! If you have **proven management experience** within a **warehouse**, along with a **combilift licence** (in-house licence accepted), then this could be the job for...