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Client Relations Coordinator

3 months ago

Birmingham, Birmingham, United Kingdom Morgan Parkes Recruitment Limited Full time

Job Title: Client Support Administrator

Salary: £23,000 to £25,000 per annum

Location: Coleshill

Hours: Monday to Friday, office-based

Overview: Morgan Parkes Recruitment Limited is proud to represent a dynamic organization in search of a dedicated Client Support Administrator. This permanent position is a result of an expanding workload, and the successful candidate will join a close-knit, welcoming team focused on delivering exceptional customer service.

Key Responsibilities:

  • Serve as the primary contact for all incoming client inquiries
  • Collaborate with partners and suppliers to address client concerns
  • Monitor both domestic and international shipments, ensuring clients are updated on delivery progress
  • Facilitate online booking of shipments
  • Arrange carrier collections and manage imports
  • Examine and resolve discrepancies in reports
  • Manage the ordering of stationery and supplies for clients

Essential Skills and Experience:

  • Exceptional written and verbal communication abilities
  • Team-oriented individual capable of fostering relationships with external stakeholders
  • Detail-focused and diligent in work approach
  • Adept at multitasking in a fast-paced environment
  • Strong telephone manners and proficient administrative skills