Client Services Manager

4 weeks ago


Birmingham, Birmingham, United Kingdom In Technology Group Limited Full time

Job Title: Client Services Manager

Location: Birmingham (Hybrid)

Salary: Up to £35,000 DOE

In Technology Group Limited is seeking a Client Services Manager with marketing expertise to join their dynamic team.

Key Responsibilities:

  • Client Relationship Management: Serve as the primary contact for clients, ensuring their satisfaction and managing all aspects of their accounts.
  • Event Coordination: Collaborate with the events team to plan and execute successful exhibitions and events, managing timelines, budgets, and client expectations.
  • Marketing and Promotion: Develop and execute marketing strategies to promote events, utilizing social media, email campaigns, and traditional methods.
  • Administrative Duties: Prepare proposals, contracts, and documentation for client engagements. Track client feedback and market trends.

Requirements:

  • Education: Bachelor's degree in Marketing, Communications, Business Administration, or related field.
  • Experience: Minimum of 3 years of experience in client services, marketing, or event coordination, preferably within the exhibition and events industry.
  • Skills: Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficiency in marketing tools and platforms.

Keywords: Client Services Manager, Client Relationship Management, Exhibition and Events Management, Event Coordination, Marketing and Promotions, Customer Engagement, Account Management, Event Planning, Project Management, Marketing Campaigns, Digital Marketing, Social Media Marketing, Lead Generation, Strategic Planning



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