Operations Management Leader

2 months ago

London, Greater London, United Kingdom Universal Business Team Full time

About Universal Business Team

Universal Business Team is a global leader in the interiors market, specializing in creating innovative solutions for acoustic comfort. With locations across the globe, we are expanding our footprint and looking for an Operations Director to join our team. Our culture is built on collaboration, continuous learning, and a commitment to excellence.

Key Responsibilities

  • Financial Management: Develop and implement financial strategies to manage and reduce debt, provide regular updates on accounts payable and receivable, and prepare weekly financial forecasts.
  • Operations Optimization: Plan and model demand for stock, update product pricing, perform root cause analysis on product issues, and identify best practices for process improvement.
  • Client Services Management: Negotiate contracts with clients and oversee installations to ensure high-quality service delivery.
  • Strategic Management: Oversee the management of new premises and OEM partnerships, ensuring alignment with strategic goals.
  • Leadership and Development: Report to the General Manager for EMEA, cultivate a growth-oriented environment, and lead teams to achieve high performance and success.

Requirements

  • Proven experience in a senior leadership role within the contracting and/or interiors market would be highly desirable.
  • A manufacturing background understanding quality control would be advantageous.
  • Full understanding of lean processes reducing waste, continuous improvement and improving efficiency.
  • Strong commercial awareness ideally within a growing SME business or medium sized company with international presence.
  • Strong competency in strategic planning and business growth.
  • Financial expertise and experience in reporting and management information.
  • Working knowledge of data analysis and performance metrics.
  • Excellent interpersonal and public speaking skills.
  • UBT 3MAC or equivalent qualification; UBT ABM or similar is a plus

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