Lead Systems Engineer

7 days ago

Salford, Salford, United Kingdom SD Worx Full time
About SD Worx

SD Worx is a leading European provider of Payroll & HR services with a global reach. Our goal is to bring people solutions to life, enabling companies of any size to turn Human Resources into a source of value for the business and the people in it.

Job Overview

As a Cloud & Business Operations professional, you will play a crucial role in ensuring the availability of product applications in a standardized, innovative, and consistent way, allowing development and business to run their operations efficiently.

Key Responsibilities
  • Web & Cloud Hosting: Design, deploy, and manage Microsoft-based web hosting solutions or Azure Cloud solutions, including Windows Server, Internet Information Services (IIS), ASP.NET, ensuring optimal performance, security, and reliability for our clients' websites and applications.
  • Architectural Design: Collaborate with clients to understand their requirements and design tailored architectural solutions, including developing system architecture, defining technical specifications, and ensuring alignment with business goals.
  • Performance Optimization: Continuously search for opportunities and bottlenecks to improve the maintainability, performance, and stability of the hosting environment and authentication solutions, and implement solutions to enhance efficiency and responsiveness.
  • Security: Implement and maintain robust security measures, including SSO, intrusion detection systems, SSL certificates, authentication, headers, etc., to protect hosting environments and customer data against cyber threats.
  • Support: Provide 3rd line technical support, addressing hosting-related inquiries, architectural consultations, troubleshooting issues, and ensuring exceptional customer satisfaction.
  • Automation: Develop and implement automation scripts and tools to streamline deployment, configuration, and maintenance tasks on the hosting platform.
  • Documentation: Create and maintain detailed documentation related to configurations, architectural designs, best practices, and troubleshooting procedures.
Requirements
  • You have strong analytical and problem-solving skills.
  • You can work independently, but you are also a team player.
  • You are good in communication and stress-resistant.
  • You work very accurately and structured.
  • You realize the importance of good documentation.
  • You are willing to carry out interventions outside normal hours, including weekends, and provide on-call support after training.
  • Nice to have: AZ-104 certification (AZ-104=Azure administrator).
Basic Skills
  • Work experience in an agile environment.
  • Has a DevOps mindset.
  • Very good communication skills (English).
Personal Competences
  • Eager to learn.
  • Likes to collaborate.
  • Well-organized.
  • Inspires colleagues within and outside the team.
  • Dares to speak up, gives feedback, and values transparency.
  • Takes ownership of the presented issues with the necessary passion.
  • Mature professional: someone who is autonomous, proactive, and takes initiative.
  • Someone who is able to take a pragmatic approach.
  • Someone who will always keep the customer in mind.
  • Someone who is result-driven, and for whom making a deadline is a challenge.
  • Advanced troubleshooting.
  • Mentorship: Guides colleagues in enhancing their technical proficiency.
  • Ability to build and sustain professional relationships with internal stakeholders and 3rd party suppliers.
  • Leadership support as needed.
  • Flexible to provide hands-on/on-call support outside business hours, including weekends, public holidays, and as needed by the business.

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