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Digital Experience Manager
2 months ago
We are seeking a highly skilled Digital Optimisation Experience Manager to join our team at Natwest.
About the Role:
The successful candidate will be responsible for managing the design and delivery of digital experiences that drive customer value and effortless customer interactions.
Key Responsibilities:
- Develop and implement web optimisation strategies to improve customer engagement and conversion rates
- Collaborate with cross-functional teams to design and deliver customer-centric digital experiences
- Conduct analysis and provide insights to inform data-driven decision making
- Stay up-to-date with industry trends and best practices in digital optimisation and conversion rate optimisation
Requirements:
- Strong understanding of conversion rate optimisation practices and principles
- Experience in managing digital projects and teams
- Excellent analytical and problem-solving skills
- Ability to communicate complex ideas effectively to both technical and non-technical stakeholders
What We Offer:
As a Digital Optimisation Experience Manager at Natwest, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences.