Technical Service Specialist
2 weeks ago
* Installation and Setup: Install and configure point of sale hardware and software systems at customer locations, ensuring they are properly integrated with existing infrastructure.
* Maintenance and Repairs: Perform routine maintenance, troubleshoot hardware and software issues, and make necessary repairs to ensure uninterrupted system functionality.
* Training and Support: Provide training and support to end-users and employees on how to use and troubleshoot the point-of-sale systems effectively.
* Technical Expertise: Stay up to date with the latest advancements in point-of-sale technology and remain proficient in diagnosing and resolving technical issues.
* Maintain accurate records of service calls, inventory, and equipment status, and provide timely reports to the service team and management.
* Customer Relations: Foster positive customer relationships by delivering exceptional service, resolving customer inquiries and issues promptly, and maintaining a professional and courteous demeanor.
Requirements:
* Experience in point of sale technology and hardware installation
* Strong technical skills and problem-solving abilities
* Excellent communication and customer service skills
* Ability to work independently and as part of a team
* Strong organizational and time management skills
If you are a motivated and experienced Field Engineer looking for a new challenge, please submit your application.
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