Truck Parts Specialist

4 weeks ago


Durham, Durham, United Kingdom Kenect Recruitment Full time
Role Overview:

The Parts Advisor is pivotal in managing the flow of HGV Truck & Trailer Parts inquiries and sales. This position involves engaging with customers through various channels, ensuring compliance with company standards to achieve sales goals and performance metrics.

Key Responsibilities:
  • Professionally handle incoming inquiries to drive parts sales.
  • Collaborate with suppliers to source parts at competitive rates while maintaining optimal inventory levels.
  • Work closely with management to meet monthly sales objectives.
  • Contribute to a team-oriented environment to fulfill customer service commitments and key performance indicators.
  • Regularly assess stock levels and execute necessary inventory adjustments.
  • Foster strong relationships with clients, recognizing sales potential and promoting truck and trailer components.
  • Process cash transactions securely and efficiently.
  • Assist with over-the-counter sales and ensure prompt delivery of products.
Essential Skills and Qualifications:

The ideal candidate will possess a solid understanding of commercial truck and trailer components, alongside exceptional communication abilities and a professional telephone demeanor. Proficiency in Microsoft Office is required, as well as strong customer service aptitude and knowledge of health and safety regulations. A valid UK driving license is essential.



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